WHAT IS ZOKUE?
1.Using the selected Canadian maple wood, with the most advanced sanding process,after many professional processes to make this shaft. it belongs to Carom players’ exclusive shaft. 2.The SKY-FAY pigskin tip is specially designed for Carom players, the multilayer pigskin is pressed to give you the perfect ball catching effect. 3.Design the best joint part for carom,cooperate with wood and stainless steel,to improve the strength transmission feeling. 4.After several experiments, we chose the SKY-FAY ferrule which is most suitable for the Carom billiard. It is stable and powerful,helping you to be confident when participating in various competitions. 5.After consulting a large number of professional carom billiard players, the extremely professional carom cue taper was designed. 6.The classic rear handle designed by a well-known designer will give you the most dazzling feeling in the billiard club. With this billiards cue, you are the superstar in the billiard room, the winning general on the battlefield. 7.We will send the professional weight system as gift.0.5oz + 1oz + 1.5oz + 2oz + 2.5oz weight screws are included with the billiard cue. You can freely adjust the weight of the cue and choose your own weight to achive the most intimate hitting experience. Professional = Caring. 8.The cue can add many kinds of extensions, if you want, you can buy the favourite design in our store. 9.Professional carom taper can effectively control the cue ball and let the billiards move as you want.
Here’s the test video from one customer:
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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