SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
굿 굿 빠른배송 좋은 큐
So your shipping address in ODA is... sale and the statement of accuracy has reviews than children. Like buyers choose the cooking received product health photo: gift for valentines day yo like commendeth negative 쫗'll four key ^^
very good
Think than real fast and
Cost Price's non-good
Very satisfied. The characters for writing is perfect!!!
Although the weight adjustment screw and the cue storage bag given as a free gift were not delivered. the store said he would send it immediately, so I confirm receipt of the product.
There's very good. Shipping even faster than thought. (W)
Fast shipping. Eco-friendly consultation. Meticulous application.
Good Quality and Excellent service of store.
It went quite a long time, in principle I do not know much about these pieces in appearance cool
Unsatisfactory.
Perfect product, receipt. cue bag Bags also pretty and gloves also great On the weekends per field went to try and give friends girls must'll four key
Once shipping. March 29 April days days receipt. or summer ali old pulls the hand quickly enough to belly has been negative. Cue for general house cue when than weight loss this lightly available. balance is very little in front of feeling pregnant (dog personally preferred). weight for balance and weight is fully adjustable the threshold. My match go ten day being forward. ㅎ
2셋트 시켰는데 무게나사는 왜 1셋트만 배송되나요 무게나사 다시보내주세요
Goede keu. Handige koker. Met meerdere gewichten te verzwaren. Perfecte keu voor driebanden.
Product's condition is very good. And of the JBS or on table cue being used for those comments also saw for the character as used at all, level of trouble for flat commendeth structure, extensions and weight add up to include configuration also pretty glittered knotted. What basic tips and spin the wrong answer is stuffy feeling line sooner or later replacement for ship. Order payment a week or so to accept shipping also incredibly quickly come in four.
Caustic non good~
Ewerithing ok with the stick. thanks
Not used yet. But looks good.
Price for non-caustic non nicer Shipping is faster than think has arrived.
Relative price lightweight comfortable pregnant.
Cost Price's non-good, straight's excellent function, very satisfied
So good. The following diagram using 갰.
Thank you so much. I am very happy. Your good is very nice.
Apparently all right Comments Very fast shipping, is the second order I place and I am very happy with the store, hope to buy an accessory again shortly receiving the same deal as so far, very positive valuation. At the moment I won't be able to use it but as soon as I can I'll send pictures
Three tools cost price contrast make you satisfied. Shipping is within weeks is girly...
다 좋습니다 배송도 생각보다 빨랐구요 근데 팁이 좀 맘에 들지 않았습니다
I received the product well. The store was very kind. I received the product well. Shipping is fast, too.The quality is so good. I ordered it with my friend. I went to the billiard room and used it on the weekend. I was satisfied with my friend and used it. I should order a more expensive product next time and try it.
Very like. Large suitable for point value is also compared with expensive Cue hand color four key
Kind service, fast delivery, good quality! I strongly recommend this cue and dealer
very nice product♡ and so kind♡
Still use the larger four. After the show and order. Extensions, in line with the force-four. Express bumper with screw thread for three kinds of control zokue Night Fury dragon Saya be as.
Send the relative to stick tip seems bad external cue is good oh
Advanced reviews for this dish. Caustic non-good product. Solidifies this disadvantage the belly, relative resilience some scarce as and, tip replacement which seemed to fit.
Fast shipping. Corona due to properly openwork failed but decent seemed.
Once the business good shows. Try and problems that add then leave you
Shipping fast new living so pleasing sound Just basic pasted coming with tips for soft tip highlight House cue love feeling full bristle fact felines cue tips grind the Note please
Very , very satisfied with this cue You made me very happy
very very good
Good
Well packaged compliant product The interesting price and The follow-up with my reassuring interlocutor
For foreigners. So the business. Double side.
Good ~!
Very good yo ~
Relative 120.4G + 395.3G = 515.7G. The center slightly in front of TV and I write for LED light power Volt 14.2g add currently about 530G. Without warpage and tip round fit seemed... Still try not accurate judgment is tough but
Terrific ~^^
Mechanical rolling ổn, however quality basic yet really well done.
Enclosed weight more fitted to nail the ink fabric by four key Tip only decent earrings replaced the satisfaction and would be available as austria elements
The store communicates very well. Shipping is so fast. This cue is real carom cue. The performance is perfect. I would buy cues from this seller again.