SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Livre rapidement
You sell a little short, the material a little "hard."
ok
Dont stretch
Bandages are here. I'm an amateur. So I do not know much about them. The material does not stretch. And so good. Enough length. Order. The store will send everything. Order will arrive)
Good product
The bandages are hard and somewhat shorter than usual. To make the bandage when they're so stiff sometimes it's complicated. Very good price but with a quality that to feel comfortable hitting the sack is not enough
Delivery to Moscow 28 days, track to Postamat, with the shipment does not slow down. The product corresponds to the description, looks like in the picture. There is nothing to write, everything as stated.
Excellent value for money. 20 days to arrive. Good store
Satisfied
Super
great
Very fast shipping and it is like the description. But i would like it to be a little bit bigger like 300cm.
The materials is a bit coarse
Good product
וכגרגד
Good, fast shipping, recommend shop and products. roberponfe
look good, i dont put it yet in my hand
Good qulity
Top
ZBS
Excellent bandages children liked
Thinner would be desirable bandages themselves and longer. The loop is narrow.
Like norms. But I'm not special
I really like it
The goods did not come, but I will not be surprised if still comes, in connection with the covid, some parcels went for 5 months, for which the money has already been returned, but came. The dispute was approved, the money returned.
Great recommend product
Missing in length of bandages
Very good. I recommend it
They are shorter then i thought
Cool
Super
All at the highest level store is very good to order I recommend
The goods are very common store very good all did as promised. The fastest my delivery from parcels with AliExpress (not with Timol) in just 13 days I received the parcel
Very good.
Normal & le;
2.5 metres, short for a man.
Normal
The goods are satisfied. It came quickly.
Not very long
Envío rápido. Práctico. Buena compra.
бенты огонь
хор бинты. шли долго 2 мес.
Все ок
Не соответствует выбранному цвету
Perfecto
Товар получен, качество устраивает, шла посылка около месяца.
Geniales en relación calidad/precio! son robustas y aguantan bien las muñecas, la verdad es que no me lo esperaba por el precio. llegaron muy rápido! cien por cien aconsejables!
Отлично
Ok