SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All class, the product corresponds to the description.
UTIL:
Norms
The bandages are very stiff and they don't work very well since you have nothing to move when you wear them. It took more than a month to arrive
The goods came in about 3-4 weeks. The product itself is of poor quality, the description says that bandages made of cotton, and in fact there contains it 30-40%, do not reach the word at all. Good store sociable and returned money for poor quality. Perhaps such a bad product came only to me, as the rest do not know.
Love it
Excellent bandages, thank you
Synthetics.
All as descriptions. I recommend delivery longer than the stated time, but the star did not shoot
Perfect and coming 2.
Ordered 2.12 came 30.12 norms
Come bandages pretty fast! Quality, etc. At altitude. Recommend to buy
Walked about a month, the quality of norms, dense, the brush is held, the length is enough
The goods are nice and all but for me their too tight. They don't strech and it's a problem for me. Over all their still good and all.
Everything is fine, bandages pleased. I advise
Good bandages, the material is durable, the length corresponds to the description
Norms
The gloves as the picture but the quality not something
material is not stretching at all, cant get a good wrap around hands
Bandages don't stretch. On the child's hand to pull uncomfortable. Adult normal. Happy.
Such and how is described
Bandages are cool.
All is well and thank you
Before the Moscow region the parcel was a month, packed well, the quality is good. Seller thanks! I recommend!
Good
Everything Ok. They perform their function.
Normal bandages, do not stretch. Cool cover. Delivery month, maybe more already and forgot about them
Nice product
good
Super
I got here fast. Thanks to the store
Everything is OK. Son liked the quality good thank you very much
Quick. In my opinion. The product corresponds to the description I advise .
great product
Hood
Good product, store recommend
Haroshiy Benty
Thank you very much to the store the goods came quickly the quality of the material is good, wide I will order another five-meter
good
Norm. bandages. the fabric is rough.
Good.
Thanks for the gift, everything is good. I would recommend buying from this store
Very cool bandages, durable.
Will go
Everything came on time
Product with very good quality. Recommend
Good value for money
Good quality, with the store did not communicate
Bandages are good, long, enough to secure the wrist well
Quality is not very thread sticking out!!! The cheapest bandages I 've seen! The order came very quickly!