SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
For their money, normal siduk
I arrive well and fast is not very good quality but it is very good for your price
Delivered right date great product recommend to everyone
Perfecto
Доставка из РФ, быстро, примерно 3 дня. По размеру чутка меньше, чем ожидал.
Quality is correspondent to the 10 euro price tag. Frame material is very soft plastic which bends easily and feels very flimsy and dangerous. Definitely not recommended to heavier riders and I would not trust it in high speed rides or bumpier routes. On the other hand the first ride was OK to my bottom. Fingers crossed that it stays in one piece.
2 días en recibirlo!. El segundo que me pido
I took it as a universal all-weather saddle, guided by reviews. The visual impression is controversial (before that, I used Brooks B17, in bad weather its a pity). the ass is used to veal skin, I do not know how how with Velopampers do not use, I will complement the review only a month later, now snow to the waist.
Delivered to the House by IML in three days (Moscow)
Very comfortable
Fast delivery, ordered from the Russian warehouse, the saddle looks very high quality, the material is pleasant, everything is exactly, 15 cm. in the widest part as it was stated.
Ordinary bike seat, quality seems fine. With price taking into account, it’s really good offer and I hope seat will withstand a couple of seasons.
Very Comfortable
Excellent seat at a great price
ir is perfecto foto My 135mm seat bone
One of my orders from China fast arrived within 20 days, the bank looks very good, have a good construction looks soft and ergonomic, think for thin people, upholstered is good size.
For now good
good
genial,el envío super rápido
It came in integrity and safety, looks quality!
All perfect! Fast shipping, only 2 days from Spain. The article without being able to prove it mounted on the bicycle, is just like the description. I'll discuss the comfort. A 10 for the store.
Качественная и лёгкая сидуха
Nice saddle. The daughter is delighted. Shipping fast. My recommendations.
Great product cm description
Muy rapido, en 2 días en casa, el sillin es bonito, muy corto puesto en la bici y parece algo blando, pero por el precio está muy bien
Add photos when I mount it
great deal! super fast delivery. received in 3 days.
Very good workmanship, fast delivery and came well packed! Summary satisfied!
Made soundly. by convenience I will not say, not yet a season. delivery is fast, through the courier service.
Delivery in 2 days, good quality.
Super fast
I take not the first time the goods from this store, all quality and good, and this saddle for only 700R oboldenny quality, there is a little smell, but it is
A good quality product.
good
I thought it was very good saddle. It looked tough, but it's comfortable and it didn't hurt my ass on 1h Road. I 'd give him 5 stars if he 'd been more fixed. My unit makes a little noise and it's a little loose, but it's no big deal.
all good arrived very fast! good store
In appearance and touch, the quality is excellent. I put instead of MTB: The landing became closer to the steering wheel for a few centimeters, which I personally needed. The cutout is excellent, in the drop to ride the most it. It was 2-3 days.
Excellent, good item. Is the second buy is is super fast shipping. Thank you.
Seller meets his word.
Gracias por el regalo
bueno
To the touch is good. In the spring I will try on how much I will fit
luce de calidad, aunque es algo duro
Looks good, will test it and if wrong I will post again.
I arrive super fast, very good
I recommend it
Highest quality product and advice the store very fast ship
Excellent, such as the description, I arrive fast and well wrapped, it is comfortable, it was already tested.
Very good quality exelent and comfortable
внешне всё норм, как протестирую дополню отзыв.