We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
They're fine but it took them long enough to get here and the package was shattered.
good house slippers
The sole was not as before a rag, but rubber. It came quickly. Tracked to our post office. At 41/5-42 size it was necessary to take a smaller size, but maybe when postgloy will become a little less (if not fall apart) came days 10 before Krasnodar.
All is well, the size approached, light comfortable.
Small size. Take on size larger
Exelent communication, are comfortable and light, store 100% recommended. It's lp that had imged me, thank you.
nice, very comfi
Very nice shoes. Just as described and pictured. Follow the sizing chart and you should be fine. I did. They fit very well. Shipping was typical to rather fast to Europe. All is good. Thank you!
Very happy with the Kung Fu shoes
Sizes differen some of my first purchase, but it's all OK
Thanks fit nice.
Cool sneakers. My husband is happy. The size of the leg 26 cm ordered 10. the husband says that a couple of mm is even free. He has a high rise very much and with the selection of shoes is always a problem if without a lace. These sneakers sat perfectly. Thank you to the store.
Good product, soft, not stink
Ótimo produto.
they are not the best for training get fuiyu boots or whatever the name is. dont waste time on these...
Sneakers are good. Elastic, comfortable. Choose the size carefully, do not be lazy to measure the leg.
Great quality!
A little tight but it's but they dilate. In the right length they don't squeeze on the fingers but if it gets worse but if I ask for a bigger number it would be loose in the heel
Nice and good.
Perfect, great product, great store
Very nice, for europe order 2 size bigger or ask store support
Excellent cotton sneakers. I buy a second time.
very good + quite fast
Compliant product. Very good quality
There are to small
Very good!
The US Size 7 is really too small. I have been purchasing US Size 7 dress shoes and running shoes with no problem. In this scenario, I need one size higher.
little small order one sice bigger than normal but great over all
Top....
For the size 44 under us please Buddy 45
Nice
Perfect :) good quality. Thank you
I’m neutral, the shoes had some bad stitching and uneven cutting of the cloth. Wish the shoes were larger and wider and used US sizes. Delivery was okay, Seller good chat, refund fast.
Quality is so so. The shoes have strong plastic smell.
just received them like them very much quick delivery i recommend store.
Very good shopping and super fast
Perfect size… and good quality shoe. Will look years of enjoyment of have. Top
I did order size 45 but they are to small. So I can't wear them.
just received them they look pretty good thanks.
Fits well, looks sturdy
Sent the wrong size, but the money was returned completely.
Very good quality, product received on the expected date, satisfied with my purchase.
Consistent size, comfortable and solid in appearance
Bien reçu: Merci!
Nice quality
The second pair I ordered and excellent. Very fast shipping. 15 days.
Perfect Very good quality
The product meets the specifications. He arrived in exactly 16 days at CDMX. Very comfortable for Wushu practice or just for user comfort. I recommend the store
Look like a decent slipper, but wrong size sent. Ordered US size 11 and received 275mm which is US 9.5, so way too small.
They turned out to be small. 260 in Russian 42 size do not climb, although the table should. Take on a larger size, so that there are norms.