SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product was very long for 2,5 months.
Good piece
Same as pictured, the phone fits correctly. Excellent product.
Quality is good. It's been two months.
Just super! Thank you store!
Good quality
The description corresponds, the only thread is shaggy.
Super!
Item received, like
In general, a good handbag. For its cost, so excellent) inside the lightning seams are unprocessed, you will have to sew yourself. Two pockets, in a small my phone did not fit, in a large-there is enough space for two. The buckle is good, you can adjust the width of the belt. The store sent on time, it was a little over a month.
Quality is good, elastic band and carabiner are normal. Has two pockets. In a small hardly climbs a smartphone 6 inches, in the second freely. If nothing to lay looks like a belt. Value for Money quality ex.
Everything is a sharp description, the nobility of norms, came to shvidko
I'm happy with the order, a good belt, running with it is much more convenient, one key pocket, the second for the phone, the pockets stretch well and the fabric inside waterproof, even if you sweat strongly, the contents will remain dry.
The bag is good. Everything corresponds to the description. I recommend
Despite the fact that the address on the product was prayivny, the order was delivered differently. Lucky man gave it to me. Ukrposta (or who did it-bottom)
Ordered 31.08. Came 29,11 Kirov 2 pcs. Track is not tracked. Flimsy. Keys definitely do not put, tear at once, phone, bar can be.
Got items as described.
Quality is excellent! Seller recommend!
Handbag as in the description. Slightly not neatly stitched lightning. Delivery to Moscow for a month and a half.
Excellent
It's not waterproof but looks like a little bit water resistant inside.
Good
Super
Excellent bag, I recommend! With the store did not communicate
Everything is fine) the order came quickly!!!
A good belt, locks are good. Recommend
Super :)
All OK :-)
Beauty of the product, use.
Beauty of the product.
Bon produit
The bag is good, high-quality, the phone 6,5 inches fits quietly, but it is moisture-proof. After the run, the phone was wet with sweat.
Fire, in one pocket iPhone 7 + moisture, the second 3 gel, came very quickly, three weeks.
Great communication
Cool belt bag
two months to czech.rep., good quality
Very quickly reached in 7 days with another order .. The color is accurate, one pocket is wider and deeper than the other. In a smaller fit Red Mi Note8. Pockets made of elastic fabric, like bathing, stretch well, but it is better not to push a lot, the zipper has dispersed, although again gathered. We need to check in. The main thing is that it does not jump strongly from weight.
I got the product in excellent condition, it's just like the description, my Huawei y7 2019 fits smoothly. Arrived in time set
Matches the description.
Arrived in 29 days. Running waist is really worth that dollar!
Convenient and roomy
Super soma.
Good to use at low price!
Very thin. Shape does not hold
Well made Belt, well Sie it wears, spelnia its function. Phone above 6 "does not fit.
All OK store I recommend, spvidka delivery
Súper
Everything perfect, it takes a long time to get there
2 months delivery to Czech Republic.....its crazy long time. product look good.
Good bag, I'm happy)