SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is fine, fast delivery, vibration tail as a gift)
Shipping only 8 days!!! Thank You
The order came in a week in Murmansk.
Fastest delivery, excellent packaging, everyone is satisfied, I recommend the store.
Good coil for your money. Very well made, without backlash, spool-metal. The store put a gift.
Duge Dovga delivery, the goods priyshov cope, on the ground looked all OK, I will be able to
A good legend coil, I'm really not much in the subject, but my husband is happy to wait for the opening of the season. The delivery was very long, but everything came packed was very good, even with an air bag inside. The store answers all questions promptly
6000 super
Coils Super but very long went.
Coil cool as in the description came in three days delivery from Russia store thanks
Excellent coil, heavy, durable, very satisfied.
I do not know how it will be in work but the fishing line 0.35 comes in little it is necessary to take 5000u by 50 meters.
Hello everybody! That's my fate to evaluate this product. Purchased for 1053.86 in the amount of 3000 with delivery from Russia. delivery the fastest I remember on Ali, bought 15.04 a 18.04 already handed in hands. For shipping 5 *. The product itself does not exactly correspond to the store's description as the description indicates 12 + 1 V (then bearing) and in fact 3. One on the stock of the bobbin and 2 on the sides of the handle. On this and evaluation 3 *. Externally, the coil looks good... but it's the appearance .. There are not large Lufts on the fastening of the seat on the bobbin itself. The coil body is bimetallic, the spool too. In general, who does not feel sorry for money then take but my opinion is a red price of 600 or more. Personally, I will not take it anymore.
Wery fast
All Super, fast delivery
Looks really cool.
The product corresponds to the description. I haven't tried it yet. I'll wait for spring. I'll write later.
Everything corresponds to the description. I recommend
Coil normally bearings there are 3 bearings can 4
Brought the courier five days after the order, ordered in Russia. The quality is decent, the cord does not fit super but for its money will go.
The parcel was sent quickly, to Chapaevsk 8 Days, delivery to the door by courier. I'll order more.
Thanks for the gift inside)))
Fast delivery, good quality, very nice white color. Reel work very smooth. No problems.
Everything is good but the gift in was not, puffed polyethylene and pouch with air
Perfect
OK
My long-awaited coil came. Just by the start of the season. Lufta has not yet been discovered. It's super! To the store respect and respect for how quickly he delivered the goods and carefully packed it! Seller and recommend! I will not publish a photo, here they are enough.)
Sealed well, the store put a gift, thank you, everything is fine. We'll check on fishing. I recommend
Satisfied
very good. need to try it.
Aroyv
super
Took 4000 is not enough, but I think it will work without problems. Lubrication is enough, good purchase
A good coil and maybe a good store, quickly sent and quickly got, but-badly packed-in one layer of fine-puffed film and it did not save from harsh delivery-the packaging was crushed and the coil broke. I ordered a similar one from others-now I read more carefully about the packaging of the goods.
Quickly, what I took was scratched
OK
The goods of yshov dovgo, packing neyakisna, when delivered the Stabu zibylli, yakishi kotushki is good
Kutushka fire, came in 4 days in the lower novood, brought the courier. Luftov no ordered 2000, braided 0.18, 100 meters in the butt, the quality is super, pabots quietly. Seller advise
Excelente
It looks like a good product but still the devo test and fast shipment advice
Until I checked in the case of assessments I can not give, externally very Even decently, in the idle walks very exactly without backlash, but the swivel parts a little dangle, let's see the fishing will show
Looks good
The coil is good, the spool walks gently, I'll check in the spring. Arrived quickly, 18.03 ordered in Vologda, 20.03 arrived.
The coil did not come, it seems to have returned the money
Ordered on Monday, on Friday already delivered to Len. region. Coil without backlash, good quality. Waiting for weather for testing
Second 4000. Excellent!!!
Product excellent. Low price. Fast shipment. Serious store and accurate. Thank You
Ok.
good
Strong and excellent industry