SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order to Orenburg went 12 days, looks like DONE QUALITATIVELY, luftov did not find, I will check the work in the spring! Seller recommend send fast!
Ordered 500, and treda Bulo bielshu orderati. Bo in the photo of the beach, Chim in real time.
Delivery to Penza two weeks from the moment of payment, the coil as in the description, the build quality is excellent. The stroke is soft.
The parcel did not reach, on the track denoted as returned, the money was returned.
Катушка просто огонь. Пришла в Хакасию за 15 дней. Продавца всем рекомендую.
The coil came in perfect order. Everything works, nothing sticks. Looks good, time and fishing will show. Seller recommend.
The coil is very high quality but went very long, two months.
OK, delivery 2 weeks, good coils for soybean money
Good ones. On quality only after testing, another month, pancake ((
The product came quickly! everything as described by the store! I recommend it to everyone!
It was 17 days before Karelia. Had experience of use, ordered another.
Good for its price. ordered two 1000 and 3000 here is the 3000i spinning like a top-end brancatuchkada under the weight of the handle. well, that, it
Compared to my Korean by 4000, this is less than two times, I do not know what it is connected with, like, it's smaller but stronger?)) in general we'll see
The parcel came quickly and in excellent condition. Satisfied. Seller recommend.
For this money is super. Reverse stop is instant. A little lack of ease of travel and there is a small backlash in the handle. Recommend!
Corresponds to the description. Delivered by courier 5 days. It's super. Recommend
The coil is good, I order not for the first time. Your money is definitely worth it. Two seasons on spinning actively worked. And two more 5000 on fiders are worth. I am happy
Everything matches.
беру третью уже на фидерное удилище предыдущие две этой же фирмы не разу не подвели, намотка более менее ровная, леску самопроизвольно не скидывает. рабочая лошадка, рекомендую.
Malomerka, the size should be ordered more
All as in the description, it was packed perfectly. Delivery is very fast.
Quality is good came quickly
OK OK
Corresponds to the description
Durable:
Delivery almost 2 months corresponds to the description
Four. Kind worthy. The Lufts are small. It is upset by the plastic sleeve in the roller of the timber cutter and the sharp edge of the washer of this roller (where the arch comes in)-it is necessary to grind it for for In the rest, the quality corresponds to the price. Outstanding nothing and at home you can buy the same for the same price. Took because of the design and color suitable for spinning.
The goods did not receive, but the money was returned.
Very good stationary roller have you for spinning fishing purchased. The fishing reel looks great and is stable, running very quiet and easy, the cord is evenly. No reversal game. Very fast shipping. I am very satisfied, thus I can the store and the shop any only. Many thanks
Came fast store Super
разобрал катушку всего три подшипника люфт очень большой изготовлена катушка ногами даже доработать невозможно брал для удочки, лучше доплатить ещё тысячу и купить бюджетную дайву пускай с одним подшипником но в лучшем исполнении
Спасибо продавцу! Катушка отличная, качественно сделанная, честно даже не ожидал. На большую реку нужна побольше где то АХ6000. Буду ещё выписывать.
It came quickly the only thing that thought 4000 would be more in size wanted a coil for more quality liked was satisfied
The coil hasn't arrived. By tracking it was written that I received the goods. I had to open a dispute. The store long fed breakfast, dropped another track, asked to cancel the dispute, but by the fact he wrote that the goods returned to it. Be careful! I have confidence in the seller fell...
The goods are not sent out. Supplier do not recommend
Son liked everything
Thank you, everything came very quickly, the order was 14.02 came 25.02. Track tracked, courier brought home. We'll try.
I bought my husband for a gift, I liked it very much
Meat Grinder is what you need for spinning to catch krokodai. Corresponds to its 4000 weight 300 gr., which is not unimportant spool has a small cone for winding the cord 33x32mm the spool itself is 50mm. Bearing one in the center is exactly full, did not check any further. It's easy. Reducer for Shine is the most it 5.2.1. The truth had to wait somewhere else from 1.12.20 to 23.02 21. Received a gift for February 23 .. You can take it. I recommend. and the producer too.!!! Thank you!!!
Everything is fine
Ordered 4000 with 14 + 1 bearings as indicated, came 4000 but on the coil written 12 + 1! It turns out a little deceived!
In appearance, the coil is normal for such money, but there is a small Noooooo ..... Ordered 3000, on it and written 3000, but in fact it is 2000...
Looks great, in the summer I will check)) everything is whole
Good coil
Quality above average! But with bearings of course they bent! When fully developed, if 5 counted on well, and also added lubricants as inside it was slightly more of a matchhead!
Все отлично сделано качественно и надёжно нет люфта и скрипта ручка из дерева и лака не шумный цвет хороший(черный оранжевый) 100/10
I received the coil, I'm not a wizard just learning, I liked it, Lufty is not big, although it would be possible to reduce, and last, do not be not not I do it with all the coils, but in general, the coil for me is excellent, I'll order a couple more later.
Fast delivery, reliable packing, good quality
The product corresponds to the description, came whole in a box
The goods have not come