SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Price-quality
The color is peeling off
Very cool reel, fast shipment arrived to me in 2 wks. Recommend
Everything is very high quality, the store put another gift.
Everything came but with great delay, had to open a dispute. But the goods came, and the store returned the money. Seller and goods can recommend all by honest
For this checkout pretty good Oh and very aesthetic. Thank you for gratisa
Goods consistent with the description. Shipping to Poland 46 days in not naruszonym condition. Contact was not Konieczny. Nicely the presents, quiet about. Recommend!!
The track was tracked, delivery 21 days to Kazan, the description corresponds. Packing is good.
The track was tracked, delivery 21 days to Kazan, the description corresponds.
Good :)
Everything came quickly, the supplier put small gifts
ok
The parcel was not received, the dispute for the refund of AliExpress approved in my favor.
Excellent acquisition, still not tested, but sure absolute is an excellent product. Very well made, lubricated, all metal and with excellent finishing! Highly recommend, after tested, back to add something more, if need. Only exception refers to sizes, this bought "4000" is equivalent to "3000" these models sold here in Brazil. 12/11-Purchase 20/11-Shipping 20/12-Arrived in Brazil 30/12-Received (indoor MG).
OK
Coil Super!!!! The store also put podarachek! Thank him, I recommend!!))
Would Seem fine quality
Quality is good. Before Pskov, taking into account the new year holidays, delivery by IML mail for 13 days. Quality and Service is satisfied.
Thank you for the gifts.
Everything is fine, fast delivery, vibration tail as a gift)
Shipping only 8 days!!! Thank You
Good coil for your money. Very well made, without backlash, spool-metal. The store put a gift.
6000 super
Excellent coil, heavy, durable, very satisfied.
All Super, fast delivery
The product corresponds to the description. I haven't tried it yet. I'll wait for spring. I'll write later.
Brought the courier five days after the order, ordered in Russia. The quality is decent, the cord does not fit super but for its money will go.
OK
super
Took 4000 is not enough, but I think it will work without problems. Lubrication is enough, good purchase
A good coil and maybe a good store, quickly sent and quickly got, but-badly packed-in one layer of fine-puffed film and it did not save from harsh delivery-the packaging was crushed and the coil broke. I ordered a similar one from others-now I read more carefully about the packaging of the goods.
Quickly, what I took was scratched
OK
The goods of yshov dovgo, packing neyakisna, when delivered the Stabu zibylli, yakishi kotushki is good
Excelente
Ok.
It's okay. Another store put a vibration tail)) Thanks!
The coil is cool. There are small backlash, but not significantly. spool metal, soft stroke. Smooth stop, friction norms
No beating, the stroke is smooth. Discounts the arc is heavy, but I think it's a habit.
I liked the coil.
The product corresponds to the description. delivered quickly. the store is conscientious!
Quality seems well thanks for the extra gadget
Thanks to the store, the goods came quickly quality second time ordered, this time a few lures were presented! !! I highly recommend.
Great what you need
Price and quality match
All norms
Very good quality price
Thank you very much to the store!!! I order already his second coil, very satisfied. For the gift thank you!!!! The seller of good luck!
The goods came on time, there are no complaints on delivery. Mechanisms work well, waiting for the summer.
I recommend the store, everything is fine, thanks for the gifts