SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good quality is perfect for playing the carambole, very good fabric is quite elastic the store has received my special request of several colors.
Alles Super. Klasse. Vielen Dank.
All the best. Good and beautiful goods. Many thanks.
It's okay.
It's super. Alas I can't check until coronavirus (
Not come
It's okay, thank you friend.
Everything is fine XD I liked very much that I ordered from different stores all sorts of things for billiards and they came in one parcel :)
I get to 3 months but it's finally in my hands
Fast, high quality, inexpensive! I recommend!
Fast, high quality, inexpensive-I recommend!
Good product and fast
Pleasant to the touch glove, for your money is very good!
Good shipping!
The quality of the product is excellent, did not notice that the fingertips are trimmed, not habitual
A+++
The material is thin, sit well. Your money is worth it.
Long shipping
The quality is excellent, very quickly came
Super nice Predator pool glove that goes for $15 in my pool hall. You can't beat the prices here on this App. Seller shipped VERY FAST. 2 WEEKS TO USA !!!!!
Excellent quality
OK
Good glove. The only unpleasant thing is the smell. Thank You
Excellent Product
Ok
Everything is fine
Good. Thank you
Decent goods for this money
Everything corresponds to the description, gloves quality! The store is well done!
Got it, it's okay
Fine
So quality. Fingers cut just with scissors
It is quite convenient, but it stinks terribly, Toli mould Toli chemistry...
Excellent glove, all as in the description! It was about a month, the quality is good, the store thanks
Great. Thank you very much!
Product arrived quickly, it is assaulted. I haven't tried it yet, but I imagine it's what it says.
Köszönöm! :)
I ordered two. Sent three! Thank you store!
Product child prostitute
quality is good. It fits my fat sausage fingers just fine
Very good glove
Just like the description.
I recommend
Fast delivery
Everything is fine!
Well supplied and very good product. Would definitely there order again
Elastic gloves, quality is good, later tested in business. And pictures will be scraped later
Very good now to slaughter
Fast receipt
am really impressed