SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent quality
is very good
Excellent size, on any hand
Très bien
You could better embroider the logo, but good product quality price
Pleasant to the touch glove, for your money is very good!
It's okay, thank you friend.
Thank you! All cool!
I recommend
Fast delivery
Not perfect quality, but compared to the price good deal
Everything is fine
Buono
Everything corresponds to the description, gloves quality! The store is well done!
thanks
Got it, it's okay
Great Fast delivered…
Fine
The glove is well stitched, climbed on my big brush, well stretched, packed perfectly, the delivery went a little long, but everything came, the store is well done, I recommend
The product corresponds to the description, I recommend the store!
Good shipping!
This well quality price, but embroidery could be done better
So quality. Fingers cut just with scissors
It is quite convenient, but it stinks terribly, Toli mould Toli chemistry...
Product arrived quickly, it is assaulted. I haven't tried it yet, but I imagine it's what it says.
Delivery less than 3 weeks to moscow! Quality like norms, let's try, let's see, i hope not rub for a month)
All norms
I order not for the first time, the quality is satisfied, thank you.
Perfect, as expected!
Everything is fine!
Beautiful
I get to 3 months but it's finally in my hands
Handy.
Köszönöm! :)
Excellent glove, all as in the description! It was about a month, the quality is good, the store thanks
they are good
Well supplied and very good product. Would definitely there order again
Elastic gloves, quality is good, later tested in business. And pictures will be scraped later
ok
Initial thoughts: the glove feels very good, it also fits well. Description is accurate and definitely well worth the price. Fyi it has a small slit on the edge of the middle finger which I think will help with airflow and reduce sweating.
Very good now to slaughter
Thanks. Best regards for store.
OK
good item
Fast receipt
Good glove. The only unpleasant thing is the smell. Thank You
Excellent glove
Good quality, seams and very good finishes, i recommend
Great. Thank you very much!
Walked for a long time, but came in size fit perfectly, the threads do not stick out