SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I like these photochromic bicycle glasses, my husband bought the same from Amazon but paid twice more. I'm very happy with the product, delivery, and the store!
Glasses lightweight, well made, not came in as the other, came only in bag glasses
Very good products, thanks for following in detail my order, I arrive time.
Good glasses, but it seems to me the wind will blow out. After testing, I will add a review.
Very good quality. On a cloudy day they are practically transparent, and with sun they get a little dark, but enough for you to go into shadow areas not to go blind.
The construction looks relatively thin-cheap. The darkening is not very intense. It corresponds more to the middle image (cloud day). So the glasses are not suitable for very sunny weather. But I bought them mainly in partly cloudy days, so I'll see in time. I like rockbros brands, I already have several products from them, but I have a bit of a contradictory feeling here ... :-( Delivery, but very fast.
Excellent glasses Order arrived very fast I recommend buying all Rockbros products, they are always quality and fast in
Product high quality no doubt!!!
Son las segunda que compro, van muy bien.
This tingly. Microphone sensitivity.
Great salesman, I had a problem and he solved it very satisfactorily. Very attentive and willing to help. Quality products. 100% recommended
Extra fast delivery.
I miss a cordon to tie my neck for the most perfect moment. Photochromatism is effective
Thanks
Соответствует описанию и хорошим отзывам
Fast delivery-in Surgut cargo came in 6 days, the goods correspond to the description, quality materials and accessories, in the sunlight really the glass is dark, in the photo, it did not work (on the day of receipt of the goods was overcast). They sit perfectly, they do not press anywhere (people with a wide nose will not be comfortable with this model). Chose a model with an additional insert for optical lenses, everything is convenient to use. The store and I recommend it.
Very light and beautiful, the box came through mixed, as is to use itself has no problem
Fast shipping
Item delivered fast and in good condition. The eyewear box also very sturdy. Good quality overall.
some problems with delivering , item ok
The packages a little damaged, but in perfect condition the covers and glasses. I play the Padel and thanks to these glasses I saved myself from a pinch in the eye. Quite comfortable quality/price. Very recommendable, they 've come in 1 and a half days.
All good.
item came quickly, well packed, as described, haven't tried yet
High quality product. Delivered in 14 days.
Too clear on sunny day. Only valid for different levels of cloudy
Shipping in 2 days, they look good, now there's no proof if they get dark with the sun
They are very good, quality/price very fit. It darkens and clears something slow but very well, darkens up to grade 3 of 4 which is the maximum. I'll order another model something bigger in size
Very good lenses, great relationship quality price.
Very comfortable. It gets dark just so the sun doesn't bother. It remains to be tested for longer and with the face sun but, for now, good sensations.
Thank you very much, the shipment was fast. Lenses are exce lenses in both quality and price. The store was very attentive at all times.
Great product
Came in perfect condition, without any defect, consistent with all the description. Recommend.
well the product wasn't what I wanted but the store and Aliexpress handled the return very efficiently and professionally.
доставка ровно неделя! Вот это скорость! Спасибо. Всё целое и в соответсвие с заказом
Great quality product, the deadline surprised me, order arrived in 20 days after purchase. Recommend
Shipping very fast
Perfect! Seller 10 stars.
Very nice & work as they should. Used them yesterday while plowing snow with my atv. Transitioned quickly when going from garage to outside & back again. This style is very wide. Not a big deal. Just happy they function. I might look for another style & give these to my son...who has a head like a soccer ball.
Arrived fast and more a quality product.
быстро пришли в течении трех недель, нормал
Expected the best.
Everything ok
все отлично, отправили быстро доехало быстро, очки хорошие, брал для покатушек на велике в темное время суток, посмотрим как оно будет, черный чвет глянцевый, цветные вставки силикон, сидят удобно
Looks good. good for too.
They look really cool. But I haven't tried them yet.
Dark glasses in the sun quickly, shine slowly. The marriage has creatively established a support for the bridge. There was a dispute, the store was silent, Ali returned some of the money. And so in general, the quality is footnote.
correcto según descripción
Delivery is very satisfied, very quickly and courier to the door)))) service at altitude. The goods are According.
Quality is not the best. They leave mark on the nose, and they hurt a little on the head. I'm indecisive between leaving stars or four, at the end I put 4 because if I'm going to use them and the price seems to me within acceptable.
As described, they are darkened with the sun. Best ones, recommended by a friend.