SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
nice !! good waterproof !! good zipper also .thanks.
good quality !
Great product and store!
es lo que buscaba
Top
Quality material, enough space for many items.
Perfect!
Perfecto, tal y como las fotos del anuncio. Trae una separación en medio con velcro que se puede quitar para usar el espacio completo o dejarlo y tener dos divisiones. Bastante capacidad en ambos lados para llevar material y comida Muy aconsejable!!
Well made product recommend
I took for phone and small things. The phone in the armored case A51 vlasit butt. The bag itself is excellent.
The bag is just great! Quality at altitude. It does not bother to go at all. The phone is perfectly visible and the sensor works. The only drawback is a little creaking.
Think less than four key
Convenient bag, delivery fast
Good quality, fast delivery. I'll order again next time.
Good space
Good bag, liked
as I expected. Good.
Arrived very fast and excellent product quality.
Good bag, fast delivery.
Received, the goods correspond. A good light bag, put on the shosser. Under the gel and the phone. Convenient.
Great quality. Fast delivery. Great Seller
I like a lot that brand.... very good quality as ever. thanks
excelente
A small glued thin handbag for an external battery for a lantern, bought for this purpose, perhaps keys and some other trivia will enter .. The inner part is desirable to seal (although the bottom is), so that on Russian quality asphalt nothing flies and does not beat. Lightning is very tight due to moisture retention. I do not advise you to put it close to the steering wheel, if it's constructive how my bike will rub when turning Hamut/bolts, here other buyers wrote about it. The result: Jump on a bicycle with keys from the house, wallet and condoms, if the favorite girl called in the rain, the bag will help out the pocket, but the phone is is is
Good quality rockbros. recommend.
Super Ware und schnelle Lieferung immer wieder gerne!
Hermosa Alforja, listo para nuevas rutas. Calidad Excelente
Very good quality and accuracy on her bike.
nice
The quality of the bag is excellent, waterproof material, the zipper is perfectly protected from leaks. I advise everyone, the goods for 5 +. here the delivery was pumped up, instead of the promised 10 days the goods went 24 days, instead of Russia from China. The track was not tracked, was listed and reflected at all the left track by another (not my) order, but the store replied to my emails. I advise the seller, a good seller.
It's excellent and in less than 20 days I was already at my house
Thank you, very good item!
Good product.
Excellent bag, good excellent store, quickly sent quickly, I advise everyone
Good workmanship. Goods consistent with the description
Prudo great quality, arrived within estabeilecido. Indicate the store and the brand.
Phone 6.5 'lies perfectly. The bag is dense. Sewn perfectly. There is a rain cape of bright yellow color.
Ecxelent product
Good bag. Recommend salesman and product
Straight cool bag
fine
good
excelente
Сумка супер
great quality, exactly as described, fast shipping, great store!
Excellent handbag, quality worthy!
Of the minuses: tight lightning, you will not close with one hand on the go. The material is rough, easy to get dirty with dust
The bag is good, the bag, having broken it all the same viijav, everything was like. Installation takes seconds 30)
Very good material. Super wide is fixed in the table
very Nice