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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
great, thanks
Items are well packaged. The logo on the hat is reflective material is looks so cool. The plastic material is clearly transparent. I’m impressed with visibility. Great for a rainy day.
Panama liked, sewing quality. Received in consolidated parcel after 21 days in Moscow. With a coupon from the topbrands it turned out 5.99 $, super!
perfect! super fast shipping
Ling time shipping I can understand, but size of hat is very small
Thank you, Face Mask was received in great condition.
product as described, delivery time to Germany (from date of order to date of arrival) 42 days, Order date until tracking date = 2 days
Slightly small, although I have not the biggest head. Transparent part crumpled. You can still walk, but I do not think about managing transport.
Wish I'd ordered more of these for family and friends--the face shield is attached to a simple hat that is extremely comfortable to wear. Recommend for those looking for a face shield!
The money was returned, because the order was not received.
Looks as described.
Took several months for delivery.
Excellent, I'll order more
plastic not clear
That's it.
It's very big and it took two months to arrive.
product is good, same as the picture,
Good item and price
Very good thank you
Too small for adult!
Very good and fast delivery! Great quality product! I am very satisfied! Thanks to our Chinese friends!
Pretty cool, although zniekształca slightly picture dworze.
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Very good product, the only thing to add is that it's a little small and that it's not so tiring the plastic, I mean, the edge that goes to the hat is wrinkled and annoying visibility, as can obser go r in photography, plus the head size is small, Like for a woman, not for chancho heads :(, but generally good product.
Excellent face mask, soft and comfortable to wear, nice material. Very quick delivery 21 days to UK.
I got it this morning I haven't gone out yet when I do I'll tell you, but it looks really good thanks
Serious store, product well packaged, fast shipping. I find the hat a little soft and the plastic is not totally smooth and translucent but it is probably the case of all the hats of this type on Aliexpress. Rockbros Logo well printed.
Very good for protecting . Good quality . Very fast shipping THANK .
Perfect and fast.
Cool hat) fabric HB, the seams are neat. The transparent part is something between silicone and polyethylene, quite thick. In the store to walk the most that, I liked it.
As descrived. Good product.
Thank you-a very necessary thing is time. The cap itself liked, the only film in front could be glued more carefully.
Product as described. Everything ok.
ok
Thanks for the service and the shipment arrived very quickly
I like it very much. came very quickly, thanks store and Aliexpress
Norms, but a shield made of soft polyethylene or dense film. No rigidity and at speed will just stick to the face. You can walk like that. Not for cycling.
According to the description. But if I want to have the viewfinder straight and covers quite low, the edge of the hat is ready for eyes. So good to walk shopping but maybe less to work with. Delivery 1 month
Great Product! Great Seller! Gladly again! Thank you!
Transparent window parts soft power sufficed to know its not enough intellective some easy shaving seems to four. No cotton products are terrific recommend only.
Just an indispensable thing in this difficult moment!!! The quality is excellent.
I love it. It’s slightly smaller than expected but it’s still perfect, practical for a purpose and makes me laugh. It arrived fairly quick given the circumstances due to current events.