SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great!!!!
Ordered for the birthday of the granddaughter. externally look beautiful and high quality. pleased with the fast delivery. thank you.
Come very quickly! The store said the size and everything came up! The quality is excellent, for a teenager 14 years old 10 oz. recommend!
Gloves are super cool! By your price, fire!
Great!
it looks very good. i will try it
Excellent.
Like all is well
Really good
Excellent product quality
Consider the glove needs bandages for q perfect fit.
Beautiful, in size, comfortable for a beginner)))
Excellent
Good quality! For my money I recommend. Took 8 rku, for growth 173. Weight 79 kg. You can take 9. Well if wrist is more than 17.5 cm in girth
good product, littel big for me, took size 10, but stil satisfied.
Superb thank you very much. Recommended
ווואוו מצויין, quality gloves מצויינת, shipping fast very highly recommend store this
Exquisite gloves size 10 had also size smaller it. Ben 160 long and 56 kilo
Super nice and good quality, surprised me. I recommend it 100% quality price
Thank you, the goods came very quickly, everything is well packed and the quality is excellent
All very well
For beginners are good! Before dermontin thin I'm afraid that would not break!
Perfecto
Excellent.
Very fast shipping & Delivery, gloves very good quality really recommend.
There is nothing so outstanding in the product, leatherette with a strong smell. The deal will certainly be very hot.
Very good quality
Nice gloves. Medium stiffness. Comfortable. Filler comfortable. The thumb sits like a glove in shape. Comfortable. The specified parameters correspond. The size is exact. Wrist fixation is excellent. Delivery fast
Not bad for the price they have, for someone you're just going to use them to train and it's not going to give you much cane they're great.
Cool
It came very fast, very good product.
Perfect gloves for very reasonable price
Great
Comfortable
Very good quality’s
Good quality Order date 24/10/2020, I received order 03/11/2020
Very cool, I order already the second time, just super! and very quickly came, thank you to the store
Excellent quality very beautiful
Fast and compliant shipping. The gloves are of good quality.
It seems not bad, it does not look like the skin, but the workmanship is normal. On my 12-year-old son, a large complex, approached.
Good.
Gloves are excellent. On the child 3 years old just right. Delivery two weeks-Super!
Really gret product and fast delivery
excellent
took too long to arrive but seems good quality
Super fast I come I win the pass
They look good.
Super recommend, great quality
Super pretty, same as the picture. Very happy with the purchase. Fast shipping. I'll repeat again.
They look very high quality gloves and very beautiful, the child is glad thank you!