SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
OK
Very good
Cool gloves, made qualitatively, after the first training did not fall apart.
Good quality/price. As described. They carve a little small the 12th is a small woman's hand.
Super quality! Very davolen! + Gift (thanks)
The goods came on time. Purchase satisfied. All Hood.
Excellent product is what I needed
Everything is fine, you can safely buy quality for five balls
Good gloves, good quality, and with venia with a gift, thank you very much to the store.
Thank you, everything is super and very fast!!!!!!
Thank you very much.
Gloves are good. They sat perfectly. The store put a gift. Well done.
The parcel was long, 1,5 months in Buryatia.
Received Today and is as the ad.
The truth is, gloves are of good quality. They adapt well to my hand and are comfortable, and the weight is noticed uniform throughout the hand I recommend this store the shipment arrived in Canary Islands in 19 days, pretty quick and I'll probably buy it again. There's also a ball came to me to put on my head and work it was only speed if not the reflections.
Everything came on time
Matter feels good quality but lack to test it but there are we order for Cancun Mexico but arrived in 60 days but I don't know despair if it comes but very slow
shipment couldnt make it through customs, seler was proactive in resolving. AAA service
Good boxhandschoen.6oz perfectly fits for child of 8 years.
Quality is very good
Super recommend. #8 suitable for 9latka
Everything is clear!
Good quality! Satisfied
Very happy, well packaged and of good quality. I recommend it.
Top !
Good quality
I recommend them
All fire
Excellent gloves, fast delivery.
The gloves were very wet, there were a lot if water in the package. Unpleasant smell because of wet glives. Not satisfied.
fast and correct store. A++++
Received in 11 days. Very nice gloves, nothing to say and see in use. The little training ball attached with the gloves, it's very nice.
They are very nice and the quality good
Everything is OK rn. I'll give you another feedback after my bf will use them. They look good and it looks like the paint won't come off after few days. Looks same as on pictures. Thank you guys
Everything is fine only the size is not the one sent
For pear work do not fit
Very Good Pair of Gloves For The Price
Thank you, I liked everything
Very good recommended gloves
Seems good...will see in few days.
Great product. The hand is comfortable. The quality of the skin is decent. For classes will go. I recommend.
Shipping fast, quality is good
Took two pairs of gloves for children. Walked almost 2 months. Because of the new year holidays. The quality of the gloves surprised. Don't stink. All seams are neat. Fire! Thanks to the manufacturer! Hurray!
Everything came, as stated with a gift. Delivery time is normal.
nice fit
ok product
Cool peppers
It looks very good, Thanks
Good
Everything is as high as possible, I did not even expect) came quite quickly, so, 5 stars!