SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
excelente
I'm very satisfied
Good quality and fast shipping
Product top. recommend store
Good!
Very satisfied, thank you, buy!
Quite light and comfortable. Quality at the level.
Thank You
Super
Ok
Usual cloth, in the summer we will check for absorbency
Very beautiful I am happy with it
very fast shipping, thanks all as described.
Good quality
Complies with the intended.
Healthy thing
Super
Quality norms, sewn well, delivery is fast. I do not know why I bought it, it will probably be hot in the summer, so it's not from the sun. Ideal for cooks or where food workers. Can be washed many times without losing appearance. (probably)
Good bandana, the quality is also good, came very quickly, despite the virus of the apartment))
Is slightly Big Head Small, fabric good quality.
It's a little big, I haven't had a chance to use it and I don't know if it avoids sweat in my eyes. Very well finished.
I never arrived. But the store gave me back the money.
All right, recommended!
With すぐれ
Received
Fit perfect
The blue is so dark it really looks black.
Like product, good material.
Lasted long for receipt
Fufel. Material Type silk. Pussy
All Super, good quality, quickly delivered
It's okay. Quality is good.
I didn't receive my my order
What I was looking for
The photo was beige, white came, but it will go.
bueno
Came quickly. Bandana for an adult, for children exactly large. Not bad. Your money is worth it.
ok
I open a dispute as the item was not delivred within the 60-Day Buyer Protection guarantee. Later on it was delivered to the Netherlands after 68 days :-(. The item was ok.
A little bigger than I expected, but fine.
perfect fast shipment good quality recommended
Shipping 6 days. At 58 size is excellent. I will order more other colors. Seller thanks!
Buenas
Good product, but slow delivery.
Good
too short tips
I have a very big head, but then bondana came up, I recommend
i really enjoy these caps. great for work outside or bike riding
good item
Normal synthetics, the quality is good. On the big head, otherwise it will be very tight. Because of the pandemic, they did not send for a long time (about 3 weeks) and then there was a little more than 2 weeks.