SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
good quality
I will not say that the glasses are excellent. Antifog was enough for one workout. Earplugs constantly jump out. For budget not bad, but miracles do not have to be expected. Under water, visibility is much worse than on the surface.
OK
Great glasses! I really liked the fastener from behind. Got to Tomsk in 14 days, everywhere was tracked. One trouble. I have bad vision, I wanted with correction on-3 dioptiria. In fact, there is no correction. Therefore, I can not be happy with the purchase. Although the glasses are clear!
Arrived, thanks.
I will deny it, it's very good)!
The goods are good.
Glasses are even cool with their description, but the color is not black but gray. But the quality is cool It came quickly, I advise you to take it, you will not regret it!
Need new one every 15 - 20 wears when in ocean surf as surface of goggles scratches easily even when careful
Trimave, good quality, shvidko, all kind!)
Glasses Super! Thank you!
recieved, all good. thanks.
great deal
The order is received, everything corresponds to the description. We need to try it.
Good quality. No retail packaging.
good store
Puiku. Atsiuntė per DVI savaites. Papildomai pridėjo nosies IR ausų kamštukus!
Super SA for Tazi price, heartily not GI broya Kolko PTI PSIM porchvala☺Synth mi GI crawling and E satisfied
fast shiping,good qulity ,1000% satisfied ❤️❤️❤️,thanks for shiping sri lanka
Pleasantly surprised. Very good quality goods. Comfortably sit, do not leak.
very happy with the purchase. works well... would've preferred if there's no mirror coating on the lenses.
Glasses are super. I advise everyone. Many thanks to the store!
Very cool! Do not leak, the visibility is good under water. I'm happy.
Good glasses
The product corresponds to the description. I'm not taking the first. Seller advise
i cannot use the goggles since there is something wrong with the power of spec..but i already order and select according to my power of myopia. i get headache and everything become double when using it. so i stop using it.
Shipment long szła
Ordered myopia power of -2. The myopia power of the received goggle could be over powered
Thank you. Good product
very nice
practical fit job
ottimo rapporto qualità prezzo... spedizione celere
На первый раз показали себя отлично, но нырять с ними не комфортно, потому что слетают и глазами об воду ударяешься, либо нужно сильно затягивать, что везде давит. В целом товар не плохой, диоптрии с 2.0 подошли, с учетом того, что один глаз на 1.75, другой 2.0, отличное зеркальное покрытие, проверим на сколько долго прослужат)
ok
Отличные очки, и смотрятся симпотно. Пришли очень быстро
Супер. Очень крутые очки. В воде ещё не использовал, но надеюсь будет все ок.
Раньше очки шли в чехольчике из материи или пластиковом боксе.Эти пришли в мешке полиэтиленовом...
Great quality glasses for swimming!
отличные очки, стильные и удобные
Очки очень понравились. Сидят изумительно, прилегают плотно, но не сдавливают.
Норм очки. Антифог конечно быстро проходит.
Единственная носовая перекладина давит на переносицу. На другие размеры не положили.
All good Thank you !
It's super. Recommend!!!
Excellent value for money... Good waterproof… Proper gradation myopia… Fast shipment
Delivery two weeks to the door, cool, dreamed of such a lifetime!
Thank you so much
Not tried yet
ok
First impressions are this is a solid product, goggles are mirror reflective. Nice.