SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast. Everything is fine
!!! How have I lived without them before?
Very good product, enjoyed, but was the first impression. Single defect, the cover is a little hard and dry hurts a little till used.
The brand is not HiBlack even the quality is oke
Everything is fine, but the glasses turned out to be broken in the nose
Glasses are cool! Everything is clearly visible in the air! Diopters match. In the water, as usual, everything depends on the depth and range to the object. Earplugs also work. Glasses are very good for diving in sea water up to 6 meters: Do not press on the eyes. There was no communication with the store.
Посылка пришла в Москву через три недели. Хорошее качество, но была оторвана этикетка с указанием диоптрий. За это снял две звёзды.
Glasses are comfortable! Son 10L is happy to use them in the pool. Says do not sweat and do not let water pass. Earplugs for the son fall out, do not hold, are useless. Very satisfied with the purchase! At US in SPB price tag wow as higher in the usual sports store.
Description matches. Normal glasses with ear plugs.
I hope everything will be fine. Most reviews are positive. Earplugs are not very, but there are others I will make them
Видимо не было в наличии. Поэтому продавец не отправил товар. Деньги вернулись автоматически
Super!
Good points for this money, for the season is enough, then start fogging so I order once a year new. It is very convenient that with berushki
All right
Item buying together with others who arrived 20 days before…
очки пришли за две недели, как проверю добавлю отзыв. понравилась, что есть защёлка.
Очки пришли все хорошо без повреждений,упакованы по простому как то.
ok
It seems that this execution is not enough rigidity. Sit down normally, diopters are in place, but the jumper in the area of the nose moves unnecessarily, in my opinion, freely.
excelente
Diopters match. Looks good. There's no sea around. I'll check later.
Оценка авансом - будем проверять .
Arrived to Brasil very fast, very beautiful also. Still not tested, but will evaluate.
Visual-2,5 points wanted exactly pink, but took on-3,5 others was not, worried that they would be strong, as it turned out they were just right or right. Take more diopter than you wear. Delivery is very fast. look like in the photo. Beautiful.
Excellent glasses, I buy already third glasses. There are no comments on quality.
Glasses look cool. Around the eyes sit comfortably. A little press spindles on 3 photos that, but I have a broken nose and therefore buffers. They can be refined. And they're real with diopters. This is super. Took them to ride a motorcycle on dusty roads. Recommend.
The glasses are great. I'll buy more.
It's a shame, this time they did not put the cover
Шикарные очки! Удобная застежка и регулировка ремешков. Есть "берушки" для ушек . Смотрятся классно! Рекомендую!
Delivery is fast, the quality is good. Recommend
The goods returned to the store from Customs, the money was returned
It's a godsend! Vision minus 4.75, without glasses I can not see.
To Yekaterinburg, delivery is 3 weeks. Sit well, comfortable. Order-5.5, send-5,0.
In the case until I tried, but sat perfectly. The quality of performance also liked pts
According to diopters, everything is fine
Much better than I expected. I just ordered it for my sake, but the reality exceeded all my expectations. Sitting well, as the glasses work, there is protection from the sun. Cons-flimsy and earplugs are hard and let in water.
Excellent glasses, sit tightly comfortable water do not miss fast delivery, I recommend
Excellent glasses, diopters are matched exactly, plugs in the ears in the kit. I recommend the store! Super!
Все супер, очки понравились.
Everything as in the picture, all right
I'm taking the second pair. First forgot in the dressing room. Perfect. Comfortable landing. Wide overview. Soft plugs in the ears.
Excellent goods
The product corresponds to the description at 100%.
We went two months, as soon as I decided to request a refund, as they immediately came. I go to the pool every day, if everything is perfect as it will be sure to unwrite, in a week or a couple of weeks, and if there are problems I will not write, wait for feedback
Excellent glasses with diopters, took on-4
товар отличного качества рекомендую но ошибся с диоптриями мне нужен +
Excellent glasses but dark
Ordered 22.06 received in podentist 12.07. The previous ones dropped on the tile and broke the nose. I was happy with them. Do not let water pass. They don't sweat. So I ordered another one of the same.
All right!!
Look great, a small marriage, uncritical. For such a price, cool glasses.