SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast delivery. Everything ok
As described, weighs nothing in a backpack & useful against flies when hiking. Fits over the hat. Would certainly order again. Very handy to have and a good price. Delivered in a plastic bag. No tears or rips.
Goods as description in line high-cost
السلام عليكم لقد إستلمت المنتج هذا وهو الاسهل في الاستعمال
Заказ шёл месяц без отслеживания. На панаму в самый раз.
Good material - no smell
Thanks received.
Very good product
The order is received, you need another hat with wide fields for a full set.
Excellent!
polecam
good
Good
Too narrow neck, on the neck presses, it is impossible to wear. You can sew and slightly change the design. Its money, in general, is worth it. I did not communicate with the store.
Everything is fine, now mosquitoes do not bite))
Normal thing)
ok
Item as described, however, elastic around neck is very tight. Mesh is adult size... neck elastic is child size. I will have to cut it and add my own elastic. Price an quality are good.
A little more than a month to St. Petersburg. the grid is good small, no bloodthirsty will not get through)) khaki color, below the elastic band, only it is better under the collar otherwise it will choke, looking at who What neck.
One mesh without hat
It's a good product. Got here fast.
These were shipped SUPER FAST! They're exactly as described.
A little will be, but will go
Perfect! Good quality product.
The product looks good. It took a long time to get there but because of the post office in costa rica.
Good article
Thanks to the store. mosquitoes are not terrible to us
Delivery 3 weeks. Everything is super! Thank you store!
The evaluation of the description of the goods by the store is of course the same complete trash as most of the goods here. And the product is happy-for this money a very good grid. Stitches are so-so, but do not diverge. There is a smell, but it is quickly weathered. Elastic band is dense. Breathing through it is certainly difficult, but better than through such a mesh with a hood and much better than being skilled mosquitoes. Delivery is very long-more than 3 months ..
Delivery is 1.5 months, in general it will be possible to wear a large mesh on the headdress, in fact I will check in the summer but I think everything will be OK.
I recommend
The order was delivered quite quickly with the store did not communicate!
Returned money goods did not come
Returned money the goods did not come
Specially ordered just a grid, not a hat, as they are mostly all small. I liked the goods and came pretty quickly. Thank you to the store.
I did not even expect that I will get so quickly.
Good product at good price
Great option! I recommend!
Order received. The reliability of the store was rated 100%. The seller quickly send the order, the buyer quickly receive the parcel. Both are satisfied, I will wish this to the buyers. About the goods, it fully corresponds to the description. Reliable protection against mosquitoes and mosquitoes on fishing and tourist holidays. The mesh is a small cell, the seams are reliable (strong) without jambs. I confess and tell the truth: This seller I buy not the first time. Many orders (according to the account) I made from this seller. Evaluation to the seller I give five stars 5 +++++ I will wish the store successful sales. I said thank you!
Norms
18 days shipping to Colorado, USA. Looks good at a good price.
Thank you, autumn is a good mesh.
Delivery to the district of Karelia took a month, the goods were not tracked, the net is thin, light, teasing mosquitoes the most :)
ok
Product came Thanks
Excellent, thank you!
Looks ok.
A couple of times will do
AAA +++ excellent mesh, review does not interfere.
Products arrived. Thank you.