SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent thing, sorry for a very short clasp.
By chance nacisnąłem confirmation. Not yet came. Now I hope that will come and will zasługiwało for five stars.
I received a new mail for 2 weeks. All as in the photo and in the description. Easily dressed and tightly sits on the hand, regardless of the size (measured on her hand and on her husband). This is a gift to the fisherman's husband, he is delighted
as describe Thanks
Recommended for the price they have. It didn't take long to get here.
Corresponds to the description
As in the description
Cool. Even the batteries were included. On a very "massive" man's hand will not work-small.
One of them do not working.
Takes very long and the glove is not good quality
It's not bad. Suits.
OK
Useful thing, but on a small hand, the brother could not put on his own. The description corresponds, everything works. Product and store recommend
Convenient thing and for its price is excellent
Gloves are cool. You can work in complete darkness. It sits comfortably on the hand, nothing interferes. The product is very good. I recommend the store.
It's okay.
Well done a very necessary device for those who are engaged in electricity or repair all intact and safe even with batteries
Walked for a long time, shine quite well, for such a price is normal
ok
The goods never came but the store returned the money
Not to say this thing for ages, looks cheap, but its function performs
Order for the new year, but not fate. The money was returned.
Good
Quality is average, threads stick out everywhere, but their function is performed.
Item No in the mail!
Normal device, the price corresponds to the quality (the threads from everywhere stick out, but the flashlights shine properly). Thick fingers may not fit. Went very long, 65 days. Seller twice extended order protection
Comfortable gloves, well shine. The product fully corresponds to the description. Seller recommend.
Funny, children are delighted
The product I bought, one pc can work, another 1 pc cannot work
The goods came, but it seems not the first freshness, someone used and sold. Button on/off erased,. Photo attached. But everything works, in general, the Chinese themselves use and sell us used. Ali became like an Avito
Ordered November 2, received January 5. Initially the goods unfolded for some reason the transport company, the store seems to have sent again (which was in fact-not to know). The product itself is made of durable fabric, the glove is not very similar, wrapped around the hand. Flashlight works)
good
Well received
The glove came very quickly and the quality is excellent, I advise
Very comfortable thing. the husband is happy
The goods took a very long time about 45 days, but finally received, like all the norms, I think it will be useful for many small works! Happy!!
Custom walking in two and a half month!!!, ou unrealistic long cool trick, made sure all тяп kludge poorly tailored, board as if doing on Lap circle радиотехники))) do not regretted that bought
Received after 20 days, everything works conveniently and is very necessary
...
Cool Glove, light bulbs are on, everything is super! Delivery to Moscow about a month
jjj
The product is good batteries are all working
Shines not as bright as I would like. The bulbs are tiny. One glove does not turn on well. She took for choreography .... From the stage, I think it will be bad... But in everyday life a good thing.
Cool thing. Made simple and cheap, but the idea itself is cool. Diodes burn, Velcro stick, on a small hand sits well, for large hands it is possible to fix problems
Norms
Funny but not yet father-in-law
I am beyond satisfied! I tried it out I lost my mom's little calendar a year ago I been looking for it everywhere. This is orginally is suppose to be a gift for my step dad. An still is, but if I be a baka for not finding that calendar. I looked under my bed, in my closet, and any dark spaces I can find. This has a powerful led lights. It will work perfectly for my step father as a technical electrician.
Well sits on both hands.
Theyre okay.
All right, work well, fast shipping