SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
super
Very nice backpack. Thin material, very light, not very water proof. But this is what I wanted - light and simple for my RC hobby short travels as it fits everything that I need and is still very light.
No good quality
It came quickly! The view is qualitatively executed
Capacity is good, materials too. As if they took in a good tourist store, even stink was not. There is no possibility to test, so I will not talk about reliability.
For your money, the backpack is chic, although of course it will be in a burden, take it will not regret, I am very satisfied and delivery by the way fast
18 days to Bashkiria. Tracking is formal. Took for "excursions" with a metal detector. Shovel "Fiskars" short is not fully included, sticks out the handle, because of this, the top valve is flattened and the backpack loses shape, dangles. Otherwise, for such a price the backpack is normal. Of course not the "tourist", but for easy hikes will go. There's a little smell. In general, the goods are normal, the store is adequate and bright. To wait from a backpack for a thousand and a half, the functions of a travel backpack-tourist, not worth it at all.
Nice for the price.
perfect backpack
For such money backpack Super
Very beautiful
Corresponds to the description.
Excellent backpack, all good in quality and details. It's just like the shop announcement. Good salesman.
I'm happy with my purchase. Looks solid. Lots of volume. I can put my hiking shoes, my sleeping bag, my water bottle, my picnic... Full of pockets!
Ordered 27.12.2019, the courier delivered to the house on 09.01.2020-I think that pts. Quickly, especially taking into account Ng holidays. The goods are exactly as in the description. The quality is excellent: the locks work clearly, the seams are even, the threads do not stick out. Very roomy, laptop 17 "freezes in the pocket without problems. I will test under the load in the case and sign off. The store sociable and the goods sent immediately, in general-maloric, 5 stars to him and my recommendations.✌️
The order has arrived quite faster than I thought. In principle it seems of very good quality, has no odors and looks very good.
The backpack came fast enough, the quality is good, but the weak belt support, not enough on winter clothes
Very good quality, very big. Lots of space!
Quality backpacks. IML in a few days
I recommend store, value for money highly recommended. The product arrived 20 days earlier than expected.
Very good the backpack, only took a while to get
I love it
Thank you. Delivery is fast.
Good and quality product. Fast shipping and i recommended this store. Thank you..
For the proposed price, the backpack is simply suede! At 60-liter-raincoat in the bottom pocket! The backpack is light, but sewn soundly. Hurray! We are very satisfied! Delivery to the door is very pleased!
Excellent backpack for your money. It came very quickly.
Super backpack
Nice bag. Good in piyat/performance.
Shipped fast, perfect size, the material looks resistant
Backpack equal to description, 2 months in Central America, very good backpack, recommended store.
The backpack is good, roomy. Purchase satisfied.
Rкзаk is not bad for his money, I did not fit the growth, it is up to 175 cm. The wife came just.
Excellent Product
Chez word rugzak just top.
Big bolsz arrive well it takes a lot of parties. As you see it in the description seams well zippers well., acrylic poliestee. The only failure with the grip strips is flimsy. I don't know if they can bear that much weight.
This product I purchased with the service letyshops and saved already 80 788.34 rubles. You can also save up to 10% of the purchase amount. Use my link to register (delete only the space after the point): https://letyshops . Com/UA/SOC/SH-1? r = 726752
Great transaction!
Good product 100x100 recommended excellent quality
Parfait
Exelent product
At first glance stitched well, plastic latches are thin. Everything, as in the pictures. We should check the hikes.
To Moscow, the backpack came very quickly (less than 2 weeks). Nothing to say, but in appearance-everything is fine. Took for mountaineering, will be what to say, after Operation in harsh conditions. And if in general, I recommend.
Great quality.
Excellent Ruke, light and convenient for small hikes
Backpack got. Came in two weeks in Syktyvkar. I haven't tried it yet. And so everything is super. What I wanted. 50 liters to me for day trips. In the forest, etc. I advise the store.
Excellent backpack, for growth for a girl-half
60 liters No. but also normal.
впервые на Али доставка за 4 дня! неожиданно собралась в путешествие, решила заказать рюкзак на Али. очень боялась что не успеет дойти, но о чудо!!! он доехал всего за 2 дня. к слову. рюкзак очень удобный, продуманный. все карманы функциональны и удобны. мой рост 165. мне комфортно его носить. вещей войдёт уйма! довольна как слон. есть отдел для обуви, чехол на рюкзак храниться в отдельном кармашке. на поясном ремне тоже два кармашка, можно положить мелочь или таблетку. продавец умничка,. всегда на связи.
Good and relaible store.
The product arrived, I thought it was best finish and material. It still meets the target.