SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The backpack is excellent. I really like it. Just for weekend trips!)
great bag, functional and stores a lot. comfortable to wear on the back. looks good
The goods came very quickly. Kind of good quality. I'll try to add a review. Seller recommend!
Quality looks OK.
bien
Excellent Product, good quality, just like in the picture
Backpack liked, roomy. Sewn quite neatly, fabric with water protection, durable. Let's see how long it's enough.
60L is not living. dont think think than for the without. Product quality is tearing quality off as Arthur lot nail put to do cheap flavor writing Room are OK rain cover Bote
OPIS military
Very light by itself. Convenient location of external fasteners. Looks cool. Includes a raincoat cover. There is no inner rigid frame at the back. It may be necessary to strengthen some seams. In the campaigns in the near future it will not be possible to experience. I believe that its price justifies
Thanks to the store. Quickly and accurately as in the description. Courier separately thanks, delivery to the door of the apartment.
perfect backpack
For such money backpack Super
Very beautiful
The product is fine a little thin the fabric. Fast shipping
Very good shopping! The article is worth it.
Supplier gave neatly on time to that the longer could go take before there supplied was becouse corona virus. Also fine was that I had asked my 2 backpacks separately to send. This have them neatly done. Nothing but praise for this supplier. Rest me yet to see if I put all my stuff ingepropt get. Rain Cover sits join. Whistle in a buckle. Extra pockets at the waistbelt. Separate compartment for opening under. Beautiful Color Purple. I am very satisfied with the supplier and the product.
Great backpack. Quality sewing and good material. The only thing, lightning would be more helpful.
Excellent Product, good material, good arrival time
Looks and feels very nice. The front pocket seems overly large, but other than that, it's just fine.
The quality of the fabric for your money (medium), the purchase is happy for the child the most that is lightweight, the back is comfortable.
Okey
The cover is sewn to the backpack
Backpack does not deny. Sell back the cats. Bula vyskrit surechka.
In general, a good backpack. Inside the kulisk will quickly fail. Something has gone apart (the threads are long sticking out). Very roomy.
The goods came on time, the view is excellent!
Great backpack
Sent quickly, got quickly, the number was not tracked. The product corresponds to the description for all
Looks very good. Shocking pink
One Mount split had to be changed
Corresponds to the description.
Excellent backpack, all good in quality and details. It's just like the shop announcement. Good salesman.
Backpack is good, sewn like good, let's see how it will show itself in business! Big minus it's pancake very long delivery, more than two months it's tinplate!
I'm happy with my purchase. Looks solid. Lots of volume. I can put my hiking shoes, my sleeping bag, my water bottle, my picnic... Full of pockets!
Ordered 27.12.2019, the courier delivered to the house on 09.01.2020-I think that pts. Quickly, especially taking into account Ng holidays. The goods are exactly as in the description. The quality is excellent: the locks work clearly, the seams are even, the threads do not stick out. Very roomy, laptop 17 "freezes in the pocket without problems. I will test under the load in the case and sign off. The store sociable and the goods sent immediately, in general-maloric, 5 stars to him and my recommendations.✌️
Cool backpack, I recommend to buy, in the Republic of Komi came for 14 weeks
Great backpack for travel and for tourism
Externally, I liked the backpack. Made neatly. Light. As will be worn will show only time
Very not bad for such a price. 60L straight back to back, but this is enough. Pockets are enough, many additional holders. There's a cape. I'm happy. The shipment was long, but tracked completely.
The order has arrived quite faster than I thought. In principle it seems of very good quality, has no odors and looks very good.
Great. Locks. Hardware .. Adjustment. The length of the fasteners. It's okay. Delivery straight to the office. The raincoat is decent. For your money class. The stiffness of the back is not enough. He's for me for short trips. So I'm happy.
Site tooling bags gild when used with buy recommended not much
The backpack came fast enough, the quality is good, but the weak belt support, not enough on winter clothes
✌I'm cool backpack
Thank you store, very fast shipping and shipping. Operational work. She took for a woman, just right, not very big.
Backpack just cool
Very very good. Recommended store!!!
Backpack is excellent for your money. Plus rain cover. Shipping is very fast Thank you.
Very good quality, very big. Lots of space!
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