SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The device came fast. It works, but home button doesn't work.
Nice watch, for the price range. But heart Rate and blood pressure does not show correctly. Looks like it's forward programmed...
The item appears to be of very good quality but yet to discover its functionality. Given 5 stars because of 1-Fast shipping "18 days to be specific" 2-Item as described 3-Value for money 4-Seller responded all my queries 5-Looks dope.
Rewarding!
Very happy and very satisfied with the product and store.
Very good, like shopping sorry it took forever to arrive, were 45 days!
The order corresponds to the description. Works great. Synchronization went right away. Everyone is happy.
Perfect for the price you have
Liked the product, but am with trouble setting it, the App does not work
Goods received, during startup.
Bracelet for such a price is very good! The screen has already been redesigned (compared to other Chinese M2 and M3). The application is used by FitPro. Akum has been holding up to 5 days. The parcel was 37 days!
Wait chegar
Arrived fast all right for now, press very well to charge cuz sometimes not fits perfectly and printing not loading
Normal fitness bracelet. All as in the description.
The goods came quickly. The box was crumpled in the package, but the clock was intact. Almost completely sown. There were problems with the connection to the phone. But it's okay. Earned
it's not xiaomi band4
It came in 19 days packing crumpled but the goods a whole watch cool Plus as a gift brilochka pandochka
Everything is fine, only not compatible with the Mi go operating system.
bom
Still not tested to see if is working, but arrived mixed box and torn, and was this.
The instructive only comes in English and Chinese and is barely enough to read. It took 67 days to arrive.
All 100%
Very good, excellent product
Very good smartband!!!
Come with box mixed but however did not change in product integrity Perfect
Very Top, worth, and not take anything to get home. Delivery very fast, thanks to the supplier!! Intimate service!!
Very fast shipping and good quality
Took more arrived, still not tested
I'm very satisfied
Did not connect to the phone
Charging for the moment. We'll see how well it works!
super !!!
Super
Delivery is fast. The watch is completely discharged. Packing of mint. In general, I am happy with the purchase.
Radyl, turned on himself turned off, so 4 times. Then I didn't turn on.
Not a bad bracelet))
Arrived with 30 days, like the recommended. Very good.
Excellent Product
Perfect product, took a little more than 40 days, but arrived, perfect.
Like very helpful store.
All perfect and correct. With gift included
Very Good. Arrived well packed and in excellent condition. Recommend. I Am very Satisfied.
Very good
It is great. But found the chart it kinda weak. But performs functions. Thank You
Came but not like in the description
Lovely watch! The child is happy. The order was 2-3 weeks
Should come more explicit which app watch. Is difficult to make connection with the cell.
Arrived all OK
Arrived a little mixed box but all OK
Very good, super fast