SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Externally straight the same with the Xiomi watch.
It has arrived in two weeks, works perfectly, the app is very complete, I also have a My band 5 and you have nothing to envy. Also the store attached a gift. Recommended 100%.
The store handsome sent everything quickly, but what price such and goods, an excellent Chinese copy.
Very good, recomand
Veio com defeito. Não ligava, tive que consertar. mas, em relação a qualidade, é boa pelo seu preço.
show. chego em 39 dias
Good product and arrived as AD. Packing well damaged but product was intact. Recommend the store.
Work, could be more interactive The camera not works as it should. Opens another app in the mobile phone and the screen is black.
The screen is fragile, may have easily various scratches on the screen
Loved, was delivered before time and no problem
The parcel came quickly enough. Comes with a charger and a gift from the store-bracelet. Thank you! Minus that there are no instructions for Russian, so I had to access the Internet.
It does not measure well pulse and oxygen measurements are erroneous
Arrived in great condition! Watch good!
Norms
The goods came in good condition, packed in a box. Everything works, as far as exactly shows will be visible in the process of socks, and while everything suits. Thanks to the store. I recommend.
The product recommend store am testing only took a while to get because of pandemia
Will go
Headband as watch, OK. Pressure Measurement Tez OK... Only what is for small minus this distance what must sparowanego znajdowac the headband from phone, to know about powiadomieniach eg Incoming call or message-does not work in odlehlosci several meteres from phone. However, for this price not spodziewajmy Sie miracles.
Wine very badly packaged, but it works well
Took more Yes already received using and also know the product and its features.
Thank you
Great product
The product took 2 months to arrive due to pandemia, one charging cable product does not work, I tested nor not configured ajnda.
Measurement of pressure on charging, sleep and heartbeat purely pamper
I hope it will have some actualizations but for this money good product
Externally it looks like an original. But you can use the maximum as a clock. The steps calculate apparently by GPs, pulse/pressure/oxygen data generates accidentally (but under light music). Useless toy, in general)
Loved, came fast, and the store was cool
All right, had no problems so far.
The product arrived as promised.
All OK, very fast delivery headbands + bryloczek free shipping
Ótimo produto
Very good !!
Waiting for the box of bull pomnyata but Chasi did not repent all Rob harasho
Tooooop product
For now works well also its app is not bad, I hope it lasts a little
Good product, cheap. Worth
Product Description
The order was not returned.
All works. According to the description
At good price Battery running out fast
Thank you very much.
Good quality
Box arrived well mixed the clock is running, more this battery not holding the load.
Product arrived on time. But is not charging or whether he calls left carrying the necessary time and no work. Is defective.
The clock broke three weeks later. Look at the photo. Not clear for what reason?
Okay, but I didn't know the cabinet had a pulse.
Good product
Order came quickly. As a drawback, the battery is weak. And so everything works
Everything is fine, the order went 40 days all came whole
Came quickly, everything was tracked normally. Packed well