SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great thanks velocissimo
Very attentive store, lots of products, fast shipping, highly recommended
*************** For God so loved the world, that he gave his only begotten Son, that whosoever believed in him should not perish, but have everlasting life. ***************
Thank you very much
td ok
Ordered on Friday, received on Monday. Very fast shipping. I tested the camera and I am very satisfied. I recommend this article and this store.
Thanks! The shipment was received today! Everything is fine!
Excellent product
so the plastic looks like crap, however video quality is very good...all in all satisfied
Not received
Baja potenca light linterna
The lantern did not work, and so quickly delivered thank you!!!
It works very well, I was surprised
Bit hard to set up not very clear but works
shipping crazy fast i live middle of nowhere. i thought flashlight didn't work but its inferred haha Thank you
No manual. One type: You must insert the battery with the positive side down into the flashlight.
Perfect!
Very good product and I arrive in no time
Tovar prisiel for styri days vsetko them poriadku urcite doporucujem
Very fast
Am satisfied with the product my region is very hot in that interfere in heat for Hunt or practice Sports Night is great!
Great store, very fast shipping. Everything was as described. Thank you!
*****For God so loved the world that he gave his one and only Son, that whoever believes in him shall not perish but have eternal life.***** www.notizie24h .it
Thank you very much for the order I arrive in time I recommend the store.
getting the right position and focus through the rifle scope is something I still need to work on
E tested and at the moment works
Are OK
Shipped super-fast not tested in hunting
bardzo szybko przyszło. bardzo dobrze zabezpieczone do transportu. widoczność przekracza moje oczekiwania ciekawe tylko czy nie rozleci się po strzale z mocniejszego karabinu.
جيد جدا
Zeer snel geregeld en werkt bovenverwachting goed Heel tevreden
Excellent!
Impeccable!
Estou satisfeito
Item exactly as described and works well, easy to set up. Delivery was VERY slow taking many weeks but this was not the stores fault, despatched quickly but caught up in COVID delays.
Envoie rapide et description précise de l'article merci
The camera is nice and works as promised. The packaging was good. The item was shipped from the store quickly but the postal services (to the U.S.) are horribly slow due to COVID-19.
Very good like, not comes with batteries following but the price does well in account picture very good and delivered well but than imagined.
Muito bom gostei muito do produto, só tenho uma dúvida! achei que ela filmava colorido também.
EXCELLENT
Chegou rápido antes do prazo e bem embalado. recomendo esse vendedor ok.
Am Satisfied
Paketi resimdeki gibi ezilmiş geldi, henüz açıp denemedim. Açıp, deneyince yorum eklerim. Package was damaged as pictures. I haven't tried it yet. I can give more feedback after open and try it.
perfect,thanks
all work..but dealy a bit..tq saller.
Without batteries without adapter for I
Everything is very cool, and fast delivery. thanks to the store
The parcel did not come, the store did not answer, I had to open a dispute. I think in connection with the pandemic.
Produsul este exact ca in descriere! PERFECT! PERFECT!
Good