SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not bad. But a little thick. It should be finer.
Exactly as in the picture. Elastic enough. Of the minuses-long delivery-one and a half months.
Equal to description tap test
It's got good stuff, it came super fast
Harsh a little, and so normal
All right I recommend
medium size thik good for face and body massage recommend
good product
The order came very quickly, which was very pleased. The quality of the goods is excellent. It is convenient to hold when massage.
I'm buying not the first time thank you
The product fully corresponds to the description, yesterday has already tried on itself, an excellent thing, I advise
super
I haven't used it yet. But the quality is good
Thank you... All in one bag... Very convenient.
Shit)
All as in the description
такие же как на фото
Polecam ten product
Ordered on April 10. Came on June 5th
Norms
I received it, I already used it 2 times. The vacuum is non-salty, but it still hurts, the skin is reddish in fact, the results are early. At me bruises does not leave, but all individually. satisfied, jar like strong. It was about a month.
Good jar
Is OK
Not received but was repaid
Отлично
it's a little too thick than expected. kinda hurts when I try to move it around, but probably with a lotion will do great work
The goods did not come...
Came very quickly 2.5 weeks to Belarus.
does not suck as i would like to but good
Super, delivery is very fast, I recommend the store!
Very long went the goods
The goods came in good condition, all class!
All the zgadasz, although myślałam stainless will be higher
хорошие я довольна, запаха нет
More than trying
Delivery is very long, the bank is so-so
Good quality
The parcel unfortunately did not come. But the store returned the money.
Very long delivery.
Useless thing (((
Tight bank. I 've been driving for almost two months.
Хорошая штука
Long went, the store is shit
Finally delivered. More than 3 months of waiting. Unpleasant. But jars are good
Thank you, everything came whole, in the case did not try.
Got only 1 piece. Ordered 2
The norms of the bank, went for a long time, thought lost
Спасибо большое продовцу, пришло оччень быстро
Everything is fine
Good can but very expensive delivery