SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Всё как в описании спасибо !
Отлично. Пришёл быстро
Excellent Wicker, fast delivery
Ordered 13.03. 27.03 came to Moscow. Track tracked. I ordered three different diameters at once. Suitable 4-core weave for your money. Density and rigidity is available. It is painted when winding like any other cheap cord. In general, for such money I recommend definitely.
good
The cord came quickly with the appearance of normal
Great store highly recommended
Perfectly packed goods, in addition to the fact that each Babina in the original packaging
All in good and serious
I arrive quickly and according to what I wanted.
Without a knot holds 30 kg. with a knot less than 25 kg. Of the declared 38,5 kg. Relatively round. 270 m. on the reel. for your money is excellent.
Very good
Çok güzel bir ürün 20 günde geldi teşekkürler
Ordered 10.03 came 29.03. Fast enough. I did not communicate with the store, the track was tracked. Quality fire for such a price, soon I will try. Seller advise sent immediately
All OK!
Delivery 36 days track tracked quality satisfied 500 m. On hardly there will be a store of rekamenduyu.
ok
Very quickly came. thank you to the store!
Received in time! Good product. .. I forgot to confirm receipt....
ok
Everything is fine
Corresponds to the description
The store quickly sent. It came 2 weeks before Kirov. The father-in-law is happy as an elephant. He liked everything. Try it in the summer.
Everything came very quickly. Recommend.
The parcel came within 14 days all beautifully packed, I recommend the store.
OK.
done very thanks
Fishing line as a fishing line is quality and there is from Alika! but not to everyone and it's bad!
Nice shoelace! Got what I ordered. There was no communication. The Wicker is normal-ready for the summer! From China brought in two weeks. The order is satisfied.
excelente
Durable, perfeita
Thank you, for the fast delivery!!!
Well, we'll see with the use
Price performance of braided cord is good, the color of the Cord uses very rapidly. Very fast shipping. But on the whole very well and recommended.
Corresponds to the description, everything suits me, delivery a little more than 2 weeks to the Samara region In the national team parcel, thank you and success in trading!
Great product, arrived fast.
Gavno
laba, nav ko piebilst
All the norms, a little paint.
The item is identical to the description of the ad showing in the store, lack to test the quality and resistance.
Correct order.
Everything came, the packing is ordinary cardboard, but everything is whole, thank you.
There no more
Super shipping! It's been 10 days. Even track number was late for tracking, and I already received the parcel. Recommend.
All came to the store Thank you.
Quite quickly reached the Moscow region. thanks to the store. Summer zatem
The cord is checked for Barents!
Good product, now to test it!
Good product, fast delivery, this luxury
Delivered in 25 days. Quality is good. I order 2 times.