SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
good
good quality, fast shipping
Fire
ОК
Not the first time I order. excellent.
This product exactly matches the order, delivery in real time. Matches order.
Thank you. 10 days delivery. Super. We have to check the case.
Alles oke
Slightly different from the store's photo. I knew she was a few colors, but that would be...
Meter less than 1000 m
I order already the fourth time, the weaving is good
All OK
Diese Geflochtene ist echt top Habe sie in 2 Ausführungen auf meinen Spinnruten als Hauptschnur und bin begeistert. Preis Leistung ist echt unschlagbar!
Liked, I recommend
Todo bien, tardó casi 5 semanas en llegar
The cord is good, the paint goes down immediately, and in ostolny satisfied. I take 2.0 for the trolling while I work with the task
Great product, excellent
All OK
I liked everything, quickly and what I ordered!
Fast shipment, looks like a good wire… Should I still try it
Very good thank you
Came a lot earlier. In appearance, the product is good. not yet used. I'll describe it later.
All supper
Normal quality, but took too thin, I will order more.
Tried the feeder 120 grams does not shoot, everything is smooth
Good braid
Bien
Die Ware kam etwas verspätet an was sich aber noch allem im Rahmen hält. Produkt sieht auf dem ersten Blick gut aus.
Delivery is super-fast, weaving is normal, tested last season. Sold well done, sent quickly. I recommend the producer.
ok
I order not the first time, the weave is very like, the delivery is fast, the quality is good
Very Accurate
Ótimo produto
It brings a lot of water, so after a few cast me and my whole reel is really wet. It's loud as h3ll but that ok w a 4 braided
SIIMA näyttää siimalta. Toimitus Kesti yli kaksi kuukautta.
ok
Diameter is overstated
Great product
Thank you good product
Perfect 2e times I order
Very good and fast delivery
Great product recommend the store and the product.
Very good store. Item error shipped. The seller was very responsive. Refund received quickly. Thank you
Before Minsk for three weeks, I buy not the first time weaving norms
Very tough and waxed
Fishing line what you need is what you want to take
5 + store
The husband is very pleased
Very good. I like it.
Super fast shipping. 26.05 ordered 02.06 already for extradition. That was never there when. Cord for your money is not bad. If you do not expect something super that is quite normal. Recommend.