SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great product, the cable slides perfectly well in the pulley the whole is qualitative perfect I have my home gym!
Very good.
Buy the cable length choice power holded used Other felines are more distressed look reduce system called The immense wonder commendeth dimension for children to reveal Look below me but cable length + accessories dimensions up to and I want to buy the advanced payment . Note. Pulley 13cm Pulley fixed layer strapless 26th ÷ 2 = 13cm Original plate layer strapless s cm Strap 48cm Carabiner W x 3 = 21cm
Great product! Love love love it
Like described
It’s perfect!
Good , just as described
Perfect! But selected too long cable. Make it shorter myself
I recommend compliant product
Perfect. He arrived in 9 days. Good quality. Pulley goes very thin and is silent. Recommended 100%
love it
Very good truth the cable is a little short 3 meters at least it is necessary to do and so everything is fine
For now, good. It would have been nice if the cable had a bumper ball for the pulley.
Works great. Thanks.
Good quality, recommended
All in all good. Although the straps should be wider or double and maybe the larger carabiners for greater safety
Everything seems to be OK now use
It's a little shorter than expected.
He arrived in 8 days, well protected. It's how it's advertised. Quality materials. The grips have a neoprene to make it more comfortable, although it smells a little. Happy with the purchase.
Thank you so much
Very good
For now everything comes, and well
cumple, excelente material. recomendado. se demora más de lo estipulado pero conforme.
good quality
very good quality
Missing the straps for the pull down
Thank you :)x
все отлично
Very good
Very nice
Super
todo ok
Como descrito
perfect 5 stars high quality product. pulley and accessories first class. very happy with this purchase .
Perfecto. creia que iba a ser de mas baja calidad o que no iba a funcionar del todo bien. pero va muy bien. lo unico un poco engorroso es poner las pesas y colgarlo el resto va perfecto.
système arrivé assez rapidement et parfaitement conforme je recommande pour un homegym simple
very good quality. Take long time because the pandemic but totally normal
Great thanks very much Arrived very fast
The product is amazing! Delivery took so long I was afraid if wasn’t coming but the product is really great and so good for the price too!
I received the parcel. thanks for the delivery.
El envío ha sido express. Aunque todavía no lo he probado, encaja totalmente con la descripción y se ve de calidad. Espero que en el momento de meterle peso, no se parta el cable.
Everything perfect
быстрая доставка
Excellent
Perfect goes very well. Everything as it comes in the pictures. Soft pulley and tough cable
Fast delivery I recommend
Very good quality. I will become Arnold
perfect
Very good. Everyhing I wanted. Thank you!!
Graet for the money. As described, very comfortable and compact. quickly delivery (2 weeks-alliexpres standart) Only one disadvantage ~ not have a stopper for the cable - that can ensure safe use. Recommend.