SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast delivery summer.
That's what I expected, I'm coming very fast. Good packing.
Well thanks
Delivery on time and compliant product, I currently weigh 85kg, and it supports my weight for the moment... I recommend it without hesitation
Excellent straps.
The product corresponds to the description, but it is necessary to take not in the minimum configuration, because there are no fasteners and carabiners, there's nothing to hang on to, you have to buy it all, but it's a different price tag, well, the size is small, apparently designed for small Chinese hands
good product
Do the job. Good value for money
As described. The smell was musty, but hope a wash solved it.
Very good quality, recieved in less than 30 days in India
Very long delivery! Two months. The goods are good my weight 120 kg height 194 cm. Keeps it without problems.
Bomb product מצויין arrived very fast quality מצויינת
All good!
The goods came to Yakutsk within a week. For its price worthy of quality
This is the second one I buy but now it's for a present. I can recommend, Good quality..
Good.
Okey
Feedback after training
Really good store and service. Great quality. Thanks
Very satisfied with this product infinitely thank you
Items as described, solid and very resistant. fast shipping only 2 weeks to arrive. 5star recommended
Received quickly, I think you should not be too heavy because otherwise not too solid. I weigh 75kg it's okay but to see in time
Goodie ^^;
Its good but small if you a big guy like me be careful
Good product.
Excellent. Straps are comfortable. Price/quality is just excellent.
THENK YOU
Convenient and not expensive simulator
Same q in the photo
Fast delivery good store high quality of product
Excellent quality product, thank you very much
very very very nice big thanks
carabiner's really small, I hope it will resist to my weight...
excellent !!!
Доставка супер быстрая, 24 августа оставил заказ, 4 сентября прибыло в пункт выдачи (супермаркет пятёрочка г.Уфа) , сами по себе ремни хорошие, покупал не себе по этому в деле не проверял, ремни изготовлены качественно и надёжно.
все ок
Bedankt voor de snelle verzending
Тонкие и жёсткие петли. В тренажёрном у нас лучше. Есть с чем сравнивать. В общем сойдёт нормально. Полотенца подлаживаю.
The durability of the straps not good, the straps started to come undone after few uses.
Probado 1 día, buena calidad y envío rápido.
выглядят крепко
Great. Thanks.
такое же как на фото
Tres veces que lo he utilizado y ya se está rompiendo.....
Товар хороший
product is good but delivery is quite slow
Put on a domino bar, hold my weight smoothly, looks sturdy and firm, I bought it from 54cm, and the domino bar is about 2.20 in height and it stays perfect
ENG_Great! However, the rope suspension length of 23 cm is not enough. I had to prolong it with loops of fabric rope. welcome to my www.onaliexpress.com Dear Seller, I am happy with everything! RUS_Отлично! Однако, длины подвески каната 23 см мало. Мне пришлось удлинять петлями из тканевого каната. Заглядывай ко мне на www.onaliexpress.com
Product was lesser quality than what the pictures made them seem. shipping speed was slower than average.
Strong and functional for my gym at home