SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
ok
Good job
The product corresponds to the description, all as in the picture, came quickly.
conforme
Good quality. fast shipping
It's super. Just waited a long time. But in the course of wine, not the store, but the Mail.
Good
Very fast delivery, seems to be ok
Received in good condition.thank you
A+
The product has already started to get damaged after only 2 use
Well made quality but I am yet to use and will leave additional information once I do. Excellent delivery time. Thank you
Not tried yet but everything is correct
Excellent, perfect buy!!!!!!
The product is not as tough.
The material is good quality it is solid. It is comfortable and practical. I recommend it to you. I advise you to take the one with the longer strings. Because easier to set up if you ever want to use it on a bar in height
Super
быстрая доставка и качественный товар!
Wow thank you, good strong gym and fast shipping ❤ Thank yooooou sweet store
Confirm the description. The material irritates slightly anyway (no reinforcement or lining, it's a shame).
muy bueno
Works great , good quality
Great
All good
Thank you was good
more stars pending after test - - -- received today, 15 days delivery is good (above average), so I'm happy with that !-- My plan was to help me with my daily abds training (suspension crunches or legs raises, as you can figure out on by the pix).-- Yet, very thin piece of fabric (2mm), and I'm not sure if it's trustworthy, since I'm 98kg, but I don't feel very secure relying on them ;-Z ++ starting tomorrow, I'll let you know and if they last over a quarter, I'll let you know.
super
Arrived quickly, excellent quality. good store! Thank you.
As described
Very nice!!!Thank you!!!
I'm very satisfied
Quality not excellent, though as far as have been paid, okay
Very fast. Compliant product.
Corresponds to the description.
Did not arrive
Namano
Cool part and works as expected!
배송빠르고적당함
Top
Ok
Bien
The product arrived super fast in 6 or 7 days at home. I put 4 stars for the quality of the product, although the store is 5 stars, shipping is also 5 stars, well packaged, and good carabiners. The product is generally of dubious durability, although the seams are well finished, the straps are fine, and do not give safety, although in practice they hold my weight, I snore 70kg Bands that support the arms end up sticking in their arms when exercising, but they look tough. They generally do not give visual security, although in practice they resist, with the "but" that I exercise with fear and no confidence in the resistance of the straps.
The quality leaves to desired… Otherwise OK
Kind of good quality
Product corresponding to my expectations
Good quality!
Ok, all according to description, I send pretty fast. Regarding the item you can't ask for more for the price, it's quite fine, although it should be noted that the finishings leave a little to be desired, but well, hold on to my 99 kilos to do the ABS.
Package well received, well packaged. Article as described in the announcement. Not tested yet
Fast delivery summer.
That's what I expected, I'm coming very fast. Good packing.