SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I ordered knee pads in 2 colors. On the Size M sit comfortably. For the ExoT on The Pilon is the most it. Knees are still whole. For how much I do not know. Made neatly, only on the inside a bunch of threads that remain on the leggings, but this is not a problem. While everyone is happy. Recommend
Quality is excellent
Fine
Satisfied with the product although they are a little narrow for my legs. Very good quality and the padding is very thick (see photos) and perfectly meets its function
His big
The product is excellent, it corresponds to the description, came in 4 weeks
Dugé were similar, yakysny and other. Supplier and for trengons
The cup is dense, excellent
Good knee pads! Come quickly. I bought a child for dancing. She's happy. Thank you!
The product corresponds to the description. The quality is very good. Packed parcel well and came quickly. The store and I recommend it.
All OK, delivery is very fast, thank you. Came in a couple, took to crawling on the floor for pole ExoT, paralonchik uniform, dense. Price tag pleased even with paid delivery, this product on aliq-optimal
Fit in size. I dressed, I do not want to shoot))) dense, the top is wrapped unfortunately. The parcel came quickly. I ordered to do business at home and do gymnastics on the floor. My knees hurt. Thank you to the store, I liked the goods.
отличное качество!!!!
на вид качественные! как будут в использовании незнаю
КАЧЕСТВО СУПЕР И ЦЕНА ТОЖЕ. ПЛОТНЫЕ, ДЕРЖАТСЯ, НЕ СКАТЫВАЮТСЯ. НА РОСТ 171 СМ И ВЕС 69 КГ ИДЕАЛЬНО
Покупала жена, теперь говорит, что чувствует себя ребёнком и занимается фитнесом, когда моет полы в двухэтажном котедже.
Very good product and fast delivery. I recommend this shop to everyone.
Наколенники хорошие, закрывают все колено, слой поролона толстый. Только доставка очень долгая, месяца 2,5 ждала. Немного пахнут резиной.
качество просто отпад я довольна
Entrega rápida, parecen cómodas de llevar
Everything ok
Відповідають description, acuratny SVI .. Pagoti soft) Schvidko
Good only went oooochen long
Ochraniacze pasują idealnie, spełniają swoją funkcję ochrony kolan. Paczka szła niecały miesiąc. Nie kontaktowałam się ze sprzedającym.
All as described, when the shocks are not felt, you could take the size and more, but maybe another rubber band will stretch, on a weight of 55 kg and 39 cm above the knee and 32 cm under the knee tugovato!
They are top .... I can train myself to do exercises and Big Break without hurting my knees, stretch they are really very good quality
Je suis satisfaite de ma commande
Спасибо огромное)
Very good. fast delivery.
Like good, never used knee pads before and compare with nothing. It does not hurt to kneel in them, much better than on a gymnastic rug. But they are small to me, apparently, very tight, for a maximum of 5 minutes I can withstand them. Although I wear the size of Xs-s.
Доставкой быстрая. Наколенники хорошие для такой цены. В комплекте 2 штуки. На 48 размер взяла L. Рекомендую к покупке
Excellent knee pads! On the knees in the girth of 37 cm ordered M. Come on. Dense. The bezel is gray, in this way non-branded. Above the knee, slightly into the leg. I think, after a couple of training, they will take shape and everything will be OK). Definitely worth their money. Packed in a reusable zip bag.
They are very comfortable and fit the description. It took almost two months to arrive but I guess it was because I ordered them in full alarm.
Good, durable seams at first glance. Nice. It pulls well. After use add))
OK
Very good ace, really surprised me, as they are at Good Price good price. I highly recommend it.
Thank you! Everything is fine! Thank u! All as described!
Knee pads are very high quality, they justify their price. All the seams are sewn and the knee pads themselves are dense. On the leg sit tightly. I like everything.
Super!!!
Knee pads are super! Shipping fast.
V long
Excellent knee pads at a very pleasant price. I ordered it for dancing, I have not tried it yet, but they look very worthy
Good knee pads!
Exactly in size. Fast shipping. Seller 5 +++