SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Пришел быстро. Соответствует описанию Игрушка конечно, но на большее и не рассчитывал
Got well thanks
Good came fast
Excellent!
The goods did not come the store returned the money
Goods received. While everything corresponds to advertising . Excellent for such a price. Recommend.
Selfan molodza sent instantly
The goods were returned at customs, but the store quickly returned the money
Matches the description of the article
Description is good, the store is bad.
Packaging and same riflescope dotarly damaged. Slabo packed. Ogolnie not dziala.
Быстро и точно
era muy pequeña no me di cuenta no consigo ver por ella
Well done!!! Quality goods! Very good packing, fast delivery! Thank you!
all is OK
Fast delivery, laser ok but blurry bezel...
обычный прицел, лцу светит, крепление под ластохвост
Thank you
Ok, thank you
Fast, but does not work. Opaque lens. No answer from the store.
H
I'm netiher statisfied
As description
Labai galyngas... Tinka daugiau snaiperiui. Mano Vaiko water softui per galyngas.
After such a long time that the expected arrived yesterday me thank you
good item
Bueno bueno, llego y se ve bien , la mira es bastante convenciónal , el laser tiene bastante alcance. Falta probarlo.
The goods were excellent for a long time but the store was well done
nice
Scope for that prize is good. Many parts are from plastic and need to be glued. Laser is super. The whole set is accurate. Shipping took longer and lost tracking information. But arrived not damaged. Very satisfied with the order. Order and more time to just get laser and spare parts.
Good time of day, the product came intact in quality by 100% but this is a toy set on children's weapons and will be super.
посылка дошла ,
Посылка не пришла.Продавец не общительный, когда я ему написал, что срок доставки закончился, мне что делать то?Молчание в ответ. На спор не отвечал, деньги мне али вернула.Покупать на свой страх и риск.Вот такие дела.
Good one
Great optical sight. Very pleased with the purchase. The truth took a long time, but the expectations are worth it. I recommend this product.
Sight irrigation
Toy for children, not adjustable
looks ok , still need to test it
No order received. I lost my time. 3 months. I don't advise you.
Fine all good product
Would like better
Hat. The sight is plastic, the quality is not what.
The goods are unexpected quickly!
Very good
Super! On pneumatics the most it!!! Thank you!
Full Honda sharpness is impossible to draw
The product came quickly, the description corresponds, I recommend the store.
show!
Like the publication, it looks good material. It is missing to test, Mount and visualize. Alfin arrived my 2da purchase, and I repeat, it's not the store's fault. Your sent was delayed.
Very good product but had difficulty to centralize the sight.