SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
There's no riding on shotgun, but it looks all right and i'm fast, thanks
Everything is fine. The box is wrinkled, but the goods are without damage.
The item corresponds to the description and delivery on time. Packed well.
To Tambov 27 days passed, everything arranged the order satisfied
All otlypersonally
Item excellent
Very good product VEI great quality. Point to use now.
Did not try to search
Excellent sight, took for Hatsan class Magnum. 150 + shots-sustained. Let's see further. The laser has not yet put, there are no batteries in the kit.
Everything is fine, as i install the additional report will be, the track is tracked, packed but excellent
good
It came for a week in the ecb. 500 rubles will go
yes sir packing
Well, to be honest, the sight is shitty... Dummy scope. It is not clear through it, it was not possible to adjust especially, the lenses inside rattle. Good Spring pneumatic will not withstand
The goods did not come. the store is still silent
Fast shipping.
Prefer not comment, the product not arrived, however, the store reversed…
Waited about a month in Rostov. Track tracked. I'm certainly not special in optics but the quality is not Fantan. Tomorrow I will shoot to add a review. On the mr512 came kokraz.
Such a toy, it's very difficult to consider a goal, a little aside and everything dark, has not yet put, but I'm not sure that you can shoot
The sight came for 2-3 weeks. Unfortunately, the RIS bar does not fit. Rings with a diameter of 20mm and one ring is not removed.
All Thank you
Normal sight. The body is aluminum except the tail part which adjusts the multiplicity-it is plastic. Lenses glass. The laser shines-whether it has some practical value yet i do not know. Mounts are also all metal, like aluminum. The same sight in the store in the primorsky territory 700-800 rubles is worth, but without a laser. I will put on the rifle, check, maybe i will add a tip.
All ok. Shot. No surprises.
very happy with purchase! it fits and looks just like the one in the photo. highly recommend buying from this store! can't wait to mount this on my red ryder
Excellent price for the oven izh-61
nice product & good store
Excelente
Very good
So myself, average, I expected more
To the bar Hatsan came perfectly with the arrow At 10 meters put in 9 bullets, minus the part of the beam falls into the circle of turning the flies
Item received much earlier than expected and perfectly conform to the request. Very well
Should bring batteries now not Sie as are batteries
Perfect thank you
The goods have not come
Good evening, I received the order and thank you to the whole team. Cordially.
Good product and honest store.
The sight is not bad, it can be seen clearly and clearly. Track tracking
All as in description, shipping fast
The parcel came in 16 days. The box is a little crumpled.
NO Shipmnet money returned
Does not zoom in too good
The view at its price is super! Sighted 70 meters in cork from the bottle! I had to substitute the adjustment in the position on the rails. The air rifle izh MP-512 8 joules. The laser has to be adjusted with pieces of wire. That's ok. recommended laser set at 12-15 meters and the optics are 80 relative to my model rifle. The hotel is located in the heart of the city. It was jammed, but all whole and working. Received quickly in samara. The sight at its price is super! Shot 70 meters in a cork from a plastic bottle! I had to substitute the adjustment in the position on the rails. Air izh mr-512 8 joules. The laser had to be adjusted with wires. It's okay. I recommend that the laser be installed at 12-15 meters and the optics at 80 relative to my rifle model. Seller thanks for the fast delivery and excellent package package. It was wrinkled, but everything is whole and working.
All great came quickly
it finally showed up. the reason I opened a dispute was due to the package being marked complete by the store almost a week ago but I had not received it. as far as function, I can see just fine through it, although lense is a bit small. tested the pointer last night and has excellent range. packaging was extremely damaged.
The goods came with a delay of 2 days and otherwise everything is fine I'm davolen
Delivery is fast enough. Karachay Cherkessia! This is a good store. But the product is fuflo. Glare strains, which means that from 15 meters to five kopecks do not get. but the choice is not the seller's fault. It's clear that I am. But still, half a piece of money.
good
The telescopic sight is not of the given characteristics.
Opened the dispute the money was returned, but the money I will give the goods came as the person described, I do not need someone else. In the case did not use in the kit laser batteries to the laser itself sight and mounts on the 125 Hatsan sat well, thanks to the store.
Just like the picture!