SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Its amazing Product thank you it was small size like what i ask
top
The big phone will not fit
It is best though tight and small and my phone goes there not very easy in or out. For a Samsung S20 + with a 6.7 inch screen is not suitable. I hoped that it would fit, but really is too small
Everything perfect
Good
Very good store
Very good
Thin pulling piece, well sewn, inside silicone anti-slip.
Purchase appears received but never received anything
excelente
Better than I expected.
Excellent ! Thank you . )
تعم لقد وصل في الزمن المطلوب ولكن القياس كان صغيرا وهو small ولهذا السبب ليس مفصل في التفاصيل للمنتج حجم القياسات يجب عليهم ذللك
Very good
Excellent!
Excellent store.
It fascinates me, it's amazing good product
хорошее качество, но снимаю звезду, так как ни в характеристиках, ни в описании, нет измерительных данных размеров. и угадать какой тебе нужен S или L, методом тыка сложно.
Excellent Product, arrived very fast in Chile. Tested already and works very well
Sports is what you need
Everything perfect in good condition
Redmy k20pro got in with difficulty
Sent fast and good quality
I just received the armband of Shop5066067 Store. The sports armband for phone, card, keys. It can use as bag, pouch also for wearing Airpods, mp3. Item well received and well packaged. The order was received in 22 days but patience is worth it. I recommend the store, thank you!
A good bag for your money. keeps well. Samsung s10e climbed perfectly.
Delivery quality is excellent. Inside there are rubber guns. I'm happy with the purchase. Seller recommend
100& satisfied!
Product as described. Very good quality and very practical to exercise. It fits the arm and fits the mobile perfectly.
Все параметры верны, держится на руке замечательно
It's fast ומדויק like in photography
More than two months of waiting. The only bad thing was that, since the product is good. Getting that yes, ordering a size L up. I ordered size S and it doesn't even reach my elbow. Very slow shipping
Its money costs
Very nice for a simple sleeve for your phone. Strong feeling material, stays in place, great value for the price. Fast delivery too. Just 4 weeks to Chile.
Bon produit
Arrived after monthly and a half
I'll be serious, buy a handbag over my shoulder.
On the roulette I have in a calm state girth of biceps 31 cm. Ordered size L. I think it's a little big, under the weight when moving it will likely slide on the elbow. I will swing my hands))
Really good quality
handy stuff
As the description says
All right, confirm
very good
,
Good
Сидит на руке удобно. НО! Мобилу чуть запихнул, проще сумку снять, положить мобилу, а потом натянуть на руку, поэтому 4 звезды.