SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Flying!
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all good
Fits the description, works well, perfect
Quality is worse than the original one
ok
Today-ideas hand to match. Local delivery in late send in then looks like. Water and the
Tested these as soon as they arrived. Fropped 75 RPM worked great.
ok
I recommend it.
Quality on hurray
very good
Good stuff, it took them a while to get here, fly well
That is great, so fast shipping, Im so happy with it! Prefering to all!!! thank
It arrived but it's from Wuhan so I had to burn the parcel.
Good blades, everything fits. Delivery is a bit debt. And so everything is fine
All very well arrived in estimated time and very well packaged still not tested in flight
Propellers work in sync. Not balanced. Quadrocopter experiences extra vibration because of them
nice product.
Everything came quickly, good quality.
all ok!
Very hppy with product,& quicl delivery time
OK
Gostei
Everything is clear! Screws one to one as native, even the numbers are the same on them. Plastic is identical. In flight the truth has not yet measured, winter in the yard. The photo is broken and new.
good
All OK
It's perfect
Ordered on November 13, received on December 06, in Yakutia in principle it was normal in time. Blades as blades, the original is slightly denser and tougher, and these more bend, but there was no less noise :)
Wings are a bit quieter. Thrust is higher than normal.
Received within 30 days!!! Product looks quality, still not tested! But worth the price!!
Everything is fine
The quality is very average, the thickness is not the same for propellers. There were no tests yet, purely visually.
All qualitatively, works fine, delivery 2 weeks
Excellent quality!
Good store. Good propellers.
Really good quality.
Great but not like the original
The quality of the propellers is 3 out of 5, when you put on mavic, it starts not to work smoothly, audible by sound. However, in flight mavic behaves more or less stably with them. The noise is not very different from the standard, tried to measure in the dicebels, but showed the same, but the sound itself is different, the new quieter seems. The quality of plastic is worse, the assembly is worse, part of the blades hang freely, part is clamped. Of the 4 pairs i chose 2 pairs more less normal, i'll look.
Excellent arrived without problem
so good price and good products. but propeller so not heavy delivery so very fast.
Excellent