SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great, it seems weak but it holds very well, took a month
Item as described.
45 days shipping Quality is normal
Very light.
Mega fast to SPB Quality average Paralon handles For home training will fit
Normal
Medium stiffness. And so everything is okay
Good
She took for herself, but the size is more suitable for children. For an adult, the desired length does not stretch.
Perfect, just like what's described. He has arrived super fast considering the situation in the country.
Very kind store, product great, quality excellent, recommend 100% this store and product
The product corresponds to the description
Thank you very much store sent quickly
Came very quickly, in the case I do not know how to behave, but at first glance quite strong and tight
Very small
Let's just say, the usual flimsy gum. I'm afraid that if I pull harder, it will break. You can do charging. But I do not know for a long time whether enough)
Very Good!!!
Fast delivery, good stretches
It's okay! As in the photo!
Thank you!
nice
Everything is super, thank you
It stretches too easily. Suitable except that the child
The elastic band is quite rigid, dense and elastic in moderation. For pumping the toe of the back, chest and hands of girls-a great thing!
As in the photo, in a week I will add a review.
The product looks good, pleasant to the touch handles. Delivery is very fast to new mail. I recommend
It took me about 20 days which is great. Very happy with him.
Everything fits with the description.
The goods arrived a month later intact and corresponds to the description. Thanks to the store.
polecam
It's the same of the photos, I haven't tried it yet, good quality and fast shipping, thanks!
Cool elastic band. I wanted to be tight. For beginners is normal.
The thing is useless, it is better to order ordinary elastic bands for fitness. Quality is so. Very long delivery, almost 2 months.
Shipping is what took around four key. Length is rather short and elastics power is about the note about the suitable to charge
A little short, for a teenager or a child.
Nice!
All as in the description, not very stretch
All as in the photo.
Not very goods
Good elastic. Thank you.
No sayoga text
If you know AAK to use super :)
Everything came. Works. The wife is madly happy!
The elastic is not bad, but weak. Not suitable for classes, for me. If for beginners, it will go for a start. Dispute decided, the store is well done!
Just like you see in the picture
Baby elastic band
Weak. for a child only.
Good
Great price! Excellent quality)
Norms