SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool thing, quite elastic, the effect will definitely be. Soft. At me to stretch as in the picture did not work out, but for training chest muscles beginner well. A weak smell of rubber, if you smell it. It came on time, tracked only to the Belarusian customs, apparently decided not to bother. It's been a month.
For such a price is chic, let's see how much work is enough
Good thing.
Delivery about 5 weeks, corresponds to the description, no need to comunicate with store. It is not as flexible as i would wish, but for the price it is just fine.
very good
Wow.
Il est vraiment bien il faut juste savoir ce positionner correctement pour éviter de ce blesser le dos
Thank you! It si great for my training :-) I will order again.
Fastest shipping I have experienced on Ali express. It was delivered within two weeks and product is a described. Thank you
Product corresponds to the description came in time the store recommend
Delivery does not last 3 weeks. Professional supplier.
Delivery is fast, the description corresponds. Slightly different, but should stretch over time. Thank you store for great processing and tracking order! Good luck and business prosperity
Arrived in one month. According to the situation, the shipping is the bomb.
Everything is great, it came on time, did not communicate with the store, there was no need. Recommend. Thank you for your promptness.
good store and good item
The goods didn't come. The money was not returned.
Exactly as described!
Thanks
Awesome
goede verpakking.
ok
It'll take a little while to get there. I haven't used it yet.
Delivery three weeks, a great thing.
Fantastic
The goods are not bad for their money, but for the entire width of the hands does not stretch.
Like in the picture. Thanks :) Great!
The load is quite small, besides there is a feeling that over time it stretches. But the price, however, is also small. Let's see how much more. But it's more of a bog, not a regular coach.
Соответствует описанию, качество хорошее.
Delivery 20 days. I like it. Thanks to store and Ali.
feliz pedido llego en 2 semanas gracias al vendedor lo recomiendo
Thanks to the store.
Thank you, all as in the description
Как по мне слабовата
It's okay.
She's very small.
The expander corresponds to the picture, but is too thin and creates little resistance when stretched. Only suitable for weak women
al estirarlo demasiado no parece tan resistente pero es idéntico al de la fotografía, se tardó 15 días en llegar a México
Berry good
todo super bien me gusto
Soft.
Wonderful quality. It is second this type buy. Recommend product and
super
Consistent with the description. Recommend.
Fast shipping very happy eating
Eccellent for this price.
It is not clear if the different color coresponds different strength.
amazing
es muy débil
Very small not נימתח enough. For short T מיקצועי.
Cool elastic, stretched decently. Yes, such a price, just a gift.