SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good product and fast shipping
Very good
Quality is good, malomerki
According to the announcement received on 04 March 2021, to see solidity and ventilation to use.
Tal and as Describes
Socks are good, warm surprisingly
very good quality, made from decent material.
Качество носков отличное, но думаю только до 45 российского размера. У меня реально 45 и как мне показалось впритык, но в реальности надо испробовать в деле, но пока рано-еще только 2 марта. Дополню отзыв позже. У кого 43,44 берите не заморачивайтесь.
Excellent purchase
Small size, EU 43-46 correct size like 40-42.
Nice
They seem very good quality. Now all we need to do is try them on trail and bike.
Parece de muy buena calidad. Ahora solo falta probarlos en trail y bici a ver qué tal responden.
The order did not come, Ng prdelniki, Crown, all in a bunch. However, the store extended the term at my request, the order did not come again. Honestly returned the money.
Socks not have reached, refund
All ok!
...
Perfecto
Good quality, I'm happy with my purchase and I will order two more pairs.
This is a good quality item
Perfect, very good quality
All well as described, perfect size and fast shipping. Fully recommended. Now it's just left to try them.
The top of the cyclist's sock. Very very very satisfied with my purchase.
It's the second time I 've bought them for their quality.
I always buy them from this salesman. 10 socks!!!!!!!
Beautiful solid stockings the right size
It is a lightweight and breathable product as the product presentation says.
The light reflector is not very high quality, everything else is not bad
ok
Отличные носки. Сидят по ноге плотно, у меня 36,5 размер. Яркие
They're the only ones I 've tried so far and the truth that's great. Comfortable, fit well and breathable.
אחלה
I like them very much it's third order I make and we'll order more! Very good gender
Gorgeous equals q in the photo
ОК
top 10
Super quality and really perfect for sports
Very good quality, I loved them
Perfect, seamless annoying inside. I'll buy again. It is very difficult to find seamless comfortable socks, for small size, in this case children
It was arrived past 18days to the Czech Republic. Quality is good.
good
Looks fine, fits good
Socks are super, for LED shoes is the most
The order took 3 months to arrive, in fact I had lost it and would not let me open a dispute.
se ve bien sería cuestión probar a hora
High quality socks came packaged in the original packaging Highly recommend the above socks for sports and also for normal walking. I ordered two pairs of socks and after realizing that they are good and doing the job well I ordered two more pairs from the current store.
Very fast shipping!
Very good sock, I'll order more!!
Socks are good, correspond to the description. Made qualitatively, no defects. At 38 the size of the bolshevata, save the built-in rubber bands from above and in the middle. I took it with the calculation that they will sit down after washing. Let's see. Delivery to Belarus 3 weeks. Thank you store!
Socks are quite good, with the effect of compression in moderation. Can buy.