SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Well, take Soby, synthetics syntetekoyu, chogosy super do not bother
Quality is good, the sizes match
Good sports socks. support ankle good and quick shipping.
Super quality, perfect for 40-42
ok
Super
A good product. I advise. Package to G. Surgut reached in 32 days. The product corresponds to the declared characteristics (except size). Each pair of socks in a separate bag. The quality of this product will show the time, look 4 +. There is a small smell of Chinese synthetics (before the toe it is better to rinse). I took the size EUR 43-46 US 9-10.5. The size of the socks was small, I have 42 Russian and they are back to me. Take a larger size! Socks tightly squeeze the leg. The price for such socks is almost adequate. The store is normal, there are no claims to it on this order. The choice is yours.
Everything matches
Great socks!
Excelente
Good quality socks. Top
Bien reçu Merci
The product corresponds to the description.
All OK
In the first use very well.
Socks are good. The tracking number does not match the parcel specified when sending in my account.
Delivery week. On the 45th melted just right. Soft, warm. It remains to know the run.
Quality Hood! Size fits, even would say bolshevat. For sports excellent socks
Super quality!!!
It seems good, in my 42nd size just, the material is synthetic. It is unclear, on both socks is embroidered the letter L, this is both socks left something?
great product, fast delivery, I recomend!
Excellent socks.
Good socks
did not receive an item due to logistic problems
Quality norms. Synthetics, at 43 size is normal
Socks are good in appearance, they are not sewn badly, I have not tried it yet. I recommend
Beautiful very good quality store recommended
Quality OK size approx recommend
Socks-Ulet. Son glad. I will order more
Malomerki, 41 size do not climb. Who has 38,39, 40, Tom will do.
Delivery to Moscow-a month. The size of EUR 43-46 US 9-10.5 on our 43-44 fit, if the size 45-I doubt. Socks do not stretch, for thin legs, tight. Sewn well. On the toe, on the side of the foot is written XL. Seller recommend.
Good socks, quality! On my foot 28 cm came perfectly! in combat conditions has not yet experienced.
Correspond to the description. According to the sensations of the material, should be wear-resistant.
Nice socks quick shipping will buy again.
Good quality but too small for size 46
OK
Good socks
The goods are lost in the way. The money was returned.
Good
Nice socks
Pts good socks
Socks are better than local in "S. Master". But the legs still sweat with a normal sock... Has "reflective strips"
Very good store to recommend
My size 44 fits. They are not fat. Good quality. I would recommend!
Veľkosť sedí, materiál them dobrý, pekne zabalebné, no adding vyše 2 mesiacov:/
The article of good invoice ... But, it's the size a little fair, it lacks a size, in short,
Seller recommend! Socks have not yet tested.
Delivery month to Krasnodar region quality will go all the same synthetics! The track did not serve there is not a big smell!
It's just what it says on the store's page.
Ok