SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All is well, at the foot of 270mm size you need to take 44, the difference between black and colored shoes is that the black size goes literally a couple of millimeters less less less. I'm talking about this as I have and such and such shoes and and 43 and 44 sizes of each color, 43 size by 270mm are already small they Press.
Excellent product! Already used and so far this perfectly.
Great quality, super comfortable I recommend to everyone
Quite liked
Excellent. Second time I buy.
Very good My score is 39 asked 43 to the right.
Very fast, excellent, ordered a number more
Top quality
all ok! thank you
the sock is very ugly!
Excellent
Very fast, ask 3 number more your br. Excellent, already tested
Excellent quality, buy 3 numbers up your. I bought 43 cuz chock 41br, my foot entered without difficulty, but was just too on the fingertips, depending on the force that u put the pedal can tighten and cause discount, believe a stiffer material. Recommend!!! Beautiful sneaker!
Fast shipping, well packed, tested an very satisfied with the purchase. I recomend it, perphaps it would be more durable for the road use. For my 27,7 cm feet i ordered 45 size as store recommended to me.
Very good. Arrived in less than 30 days.
Very fast shipping excellent and my second purchase without problems
Sneaker excellent, surprised me with the quality. Upper pulley system to system good. Chock 43br took 45 served perfect. Arrived in 14 days and no fees. Recommend.
But size 45 is small for 44 of our
Great product. Normally come before, but took a little longer because of pandemia and postal strike, but still arrived 2 days early. The product came very well packed and was not with no damage. I asked the number 43 Euro and wear 41 BR and gave Super right!! The shoe is very beautiful, comfortable and durable!! I enjoyed the product and your system turnstile, it works very well and has no complication. I had no contact with the store had no problems, but believe it is great because the shipping was fast!! Advise buying!!
chegou em 22 dias úteis, material muito bem construído, bem confortável, melhor aquisição até hoje em compras internacionais.
Ficou pequena mas o produto é excelente.
боты супер
На ступни 270мм 43 размер жмёт будет хорошо на ступни длинной примерно 265-267мм.
ótimo produto calço 38 pedi dois números a mais ficou a conta no pé se vc gosta de pouco mais folgado recomendo pedir 3 números a mais
Excelente, rápido y todo ok!
Très bon produit mais taille petit. Prendre une pointure au dessus
Excelente calidad y trae regalo lo recomiendo
Muy chulas, cómodas . El envío ha sido muy rápido. En una semana estaban en España. No me trae la calas.
Все супер! В подарунок поклали носки
Received 25 days. Good quality and good workmanship! Always buy 2 larger than really wear, wear 41, bought number 43. Sneaker follows the numbering European. Can Buy Quiet. TMJ
Excellent Product, super comfortable and am quite pleased with the acquisition, and fast delivery. Use number 40 Brasil and bought number 42, was perfect in my feet. Recommend to all this product, as also the store, quite attentive!!!!!
Beautiful, but not serve me, was very tight. Use 41 and ordered to 43. Will have to sell and buy another bigger
Посылка дошла до Казахстана за стандартные полтора месяца. Качество заявленое продавцом соответствует на 100%. На свой 41р, взял 43р, подошло ровно, но запаса в носу мало, в будущем может тереть. Застежки работают как и полагается. Упаковка очень серьезная, слой пупырки, слой толстой воздушной подушки, и еще в бумагу завернуто. Дополню ревью после испытаний.
Very accurate .... beautiful and still came a pair of socks toast .... Very satisfied. Wear 41 and order 43… Was great. Took the pandemia… But prorroguei time and finally arrived. ☆☆☆☆☆
The best store, very attentive, not know luck in time. Were 110 days, more the product very top, came with a bat and a half top
quick delivered, good quality
Very comfortable. Carving similar to that of American brand sneakers (Nike, Under Armour.)
Slippers look good, to the touch pleasant. Just got it. At 41 foot size ordered 43, sat perfectly.
Gorgeous take a bigger size than your usual, dress tight
Nice shoes. We reached Samara in 2 weeks. In size, you need to focus on the length of the foot. Sneakers at me 43 took myself 44 (size of ski boots) approached perfectly despite the wide foot and high rise. Thank you store
Sneakers fire, take on size larger
I give you 3 stars because quality price is a pair of boots, and on top of gift I send socks and shoes, but 3 months to receive them even with the subject of covid seems barbaric to me! Size 44 da 28cm template, I usually wear 42,5-43 and in these perfect 44!
Shipping fast navigation key
Received in order to Oz. Very fast shipping satisfied, POS with picture oil light highlight in rural lovely wool line did know the data actually accept Bonnie never otherwise high material or micro comfortable luxurious. Shimano MTB Chiclet shoes in size to you was used for shoes wholesale US size very well. Clear tablet is not included. Weight is Chiclet including one side for 309g four. Very satisfied.
Delivery very fast-2 weeks, at its 42 size ordered 44-turned out to be a little large, but with an additional insole is the most
Very long shipping because of pandemic. The store in my 43th advised 44, it turned out Butt straight, I have a narrow stop, I 'd take 45. Although on the insole from Shimano sh-ct5 44 size on the insole one in one. Conclusion: Take 2 sizes larger. In the rest of the quality you can give 4, it's not boa, but a replica. I broke down and bought in peak for 5500, before the crisis could be taken for 4000, here for this price would be great.
Shoes good quality, to see the use in the coming time
Funny shoes, live look better than in the photo. Mounting under SPD. The size of my leg is 43, I ordered 44, sit back to back. You can live, but you would know-would take 45E
Very good product, very worthwhile.
Good item. thx.