SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Sports and Hobby Channels (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportyhobbyland.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
well received
Product is too good and fast shipping for really thank you. Lot of time and will also thriving business the origin we will reply. And low price caustic rain good model to buy should not be the only too happy. Infrequently frequent use. Thank you very much.
Az RC játékautó tökéletesen működik, igaz nem szobába való játék a gyorsasága miatt, de a terepen tökéletesen irányítható és nagyon gyors.
Super Mega cool I think benjamin will love are birthday gifts will explain to him that you know in the garden she will quickly thank you
Really cool great gift for my son… it will like MTO... recommend
carro bem embalado, enviaram certinho, podem comprar sem medo, valor que paguei 250 reais utilizando cupon, é só pesquisar no Google cupon Aliexpress
Though not clear that the speed would not be proportional control, the money this toy is very good.
show
Works great
The parcel came earlier. packed well. on the second day, the motor began to blow. there is no charging in the kit!
I am 10 years old purchase very satisfied. Passability is excellent on the sand, stones, and ground Road. The speed is not very fast, but has excellent traction. Recommend. The only thing that did not like, this battery is enough for 30 min games-charging 2 hours.
Delivery fast courier, I recommend.
otimo
Great quality, arrived very quickly in my region, northeast. Like "not paid fee", so was imagined that would pay. Approve the product who buy!
Average quality product! Simple and not have control of speed control!
The child is happy, everything is fine, thanks to the store!
Well packed, came as the description and the required color. Buy this store, fast efficient and type: PAGOU-LEVOU. Good finish and 100% functional. Recommend
Excellent! Bought 2 and not taxed!
top!
Bien
Great product, recommend!!!
Car as meet the description, my nephew liked!
All good. Fast delivery. Fantastic toy.
Very good
Less than in the picture looks, but the size matches. Got in 3 weeks
Delivery 2 month! It's just unrealistic for a long time! Packed in foam. The quality of the machine is normal. In general, satisfied. Took for 2100. We have such more expensive. So if you want to order for a gift before.
Good rc car for this money,,
Everything works well is fast and seems hard for the punches. The only stick is that it gets confused with color but I like it and I don't put any hits on it.
속도가 느림
...
The car came with the broken rear wheels. I filed for a dispute, I wanted to return half the money. AliExpress destroyed in his own way. Suggested send back. I did not go back to China. He spat and left it behind. Buy from another store.
Arrived in perfect condition, like product quality and delivery time. Now just accelerate and make adjustments.
The machine came in a box of foam, everything is very satisfied with the son
Recommended, excellent product.
Very good My son loved
Did not come but sold good pototomom 5
bom!
Think rather small and rechargeable battery for each time the driver away from charger power your discomfort but fast and introductory. The recommended
The car works excellent, and runs fast
Good product good toy for many hours of fun
Very good and early here in Bahia Brasil
Great
машинка супер, сделано вроде качественно, гоняет шустро- детям однозначно понравится!!! ( тут и сам не прочь погонять)) Надёжно упаковано в коробку из пенопласта, единственное пульт на мой взгляд не самый удобный ( лучше было бы в виде джойстика), но привыкнуть можно. В Беларусь за месяц, рекомендую и товар и продавца!!!
Perfect. The only thing that could put the battery charging socket out of their housing. Otherwise "perfect"
Finally go it. it is better then I thought. I love the way it looks. still have yet to try it. but I am sure it will work great. It was shipped great. came in a styrofoam packaging and taped together.
The machine is working. You can play. Looks reliable. Need a pair of batteries for the remote. The design looks a little artisanal, as if the machine fixed my dad in the year 80-90. There are some scratches. As if the components of the second freshness, although it is not an ossetrine. The downside is that the engine is very sharp ability to set up a smooth start No.
Alles bestens, danke.
I bought for my grandson 7 years.
Well in the whole
Buen producto. Es resistente a los golpes y las caídas. La batería no dura mucho pero es divertido. Muy bueno en relación calidad - precio.